Services Standards: Defining the Core Consumer Elements ... - ANEC

Services Standards
Smart house
services for
elderly and
disabled
people
NEN/SN
(project),
Residential
homes for
elderly people
AFNOR
(project)
and AFNOR NF
X 50-058
Services for
resident people
AFNOR
(project)
and
AFNOR NF X
50-056
withdrawal in
case the price
differs from the
offer made at
the personal
visit);
CEN/CENELEC
Guide 6
Guidelines for
standard
developers to
address the
needs of older
persons and
persons with
disabilities
Assisted living
for the elderly
DIN 77800
3.3.2.1. b)
contract covers
the information
in the estimate
(in addition
duration of
contract, one
year in general,
reference to
Code de la
Consommation
on protection
against abuse of
weakness,
3.3.2.1. c))
Quality
AFNOR NF X
50-058
5.2.5.1.1. size of
room,
5.2.6. collective
rooms,
5.3.4. rules on
personal care,
5.4. rules on
nutrition,
5.5. rules on
social life
AFNOR 50-056
3.4. 1.1.
preparation of
execution and
3.4.2.1.
performance
4.2. services
Technical
housing service,
Emergency
services,
Personal care
Information on
all sorts of
services
provided outside
the building,
including legal
advice on social
security law
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