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Services Standards: Defining the Core Consumer Elements ... - ANEC

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Hans-W. Micklitz<br />

field of technical standardisation, to share <strong>the</strong> powers in rule-making between<br />

<strong>the</strong> European Parliament, <strong>the</strong> Council, <strong>the</strong> European Commission and national<br />

regulatory agencies. The latter two provide <strong>the</strong> necessary expertise in financial<br />

services, whereas <strong>the</strong> former two organise <strong>the</strong> political process. As law making<br />

remains very much in <strong>the</strong> hands of <strong>the</strong> traditional legislators (European<br />

Parliament, Council and Commission), – despite <strong>the</strong> expertise drawn from <strong>the</strong><br />

national agencies – <strong>the</strong>re is little democratic need to integrate consumer<br />

organisations.<br />

However, just as in <strong>the</strong> field of products, <strong>the</strong> remaining differences in <strong>the</strong> field of<br />

services could not be overcome by sector-specific harmonisation. A horizontal<br />

approach was needed to deal with <strong>the</strong> “rest” of all those services, for which no<br />

particular sector-specific rules are needed. The European Commission<br />

undertook three important steps to prepare <strong>the</strong> ground for establishing an<br />

Internal Market for services, outside sector-specific rules:<br />

• Directive 2005/36/EC 40 lays down rules on <strong>the</strong> recognition of professional<br />

qualifications. Whilst Member States’ rules vary considerably, <strong>the</strong><br />

Directive defines common requirements in order to ensure that services<br />

are undertaken only by those who have <strong>the</strong> necessary professional skills.<br />

• Directive 2006/123/EC on <strong>Services</strong> 41 , more exactly Articles 26 and 27,<br />

pave <strong>the</strong> way for <strong>the</strong> standardisation of services in order to ensure <strong>the</strong>ir<br />

“quality”.<br />

• The revision and extension of <strong>the</strong> New Approach to technical<br />

harmonisation and standards to services. This initiative, which has not<br />

even yet led to an official working document of <strong>the</strong> European<br />

Commission, must be seen in <strong>the</strong> context of <strong>the</strong> Directive on <strong>the</strong><br />

recognition of professional services, and <strong>the</strong> Service Directive. It even<br />

Supervisors (CEIOPS). These committees are composed of high-ranking representatives<br />

from <strong>the</strong> national supervisory authorities. The Banking Supervision Committee also<br />

includes representatives from <strong>the</strong> national central banks. Apart from advising and assisting<br />

<strong>the</strong> Commission in <strong>the</strong> development of technical implementing measures, <strong>the</strong> committees<br />

of experts also deal with <strong>the</strong> exchange of supervisory information, <strong>the</strong> consistent<br />

implementation of European legal acts and <strong>the</strong> harmonisation of supervisory practices in<br />

<strong>the</strong> European market for financial services. At <strong>the</strong> fourth level, <strong>the</strong> Commission – in close<br />

cooperation with <strong>the</strong> member states, <strong>the</strong> regulatory authorities involved in level three and<br />

<strong>the</strong> private sector – checks that Community law is applied consistently,” taken from <strong>the</strong><br />

Committee of European Banking Supervisors,<br />

http://www.bundesbank.de/bankenaufsicht/bankenaufsicht_cebs_lamfalussy.en.php.<br />

40 OJ L 255, 30.9.2005, 22.<br />

41 OJ L 376, 27.12.2006, 36.<br />

18

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