Chapter 11 - Sedibeng District Municipality

15.2 Problem Statement
It is appropriate that government practises should be subjected to evaluation and
review . KPIs should be based upon the Provincial Specifications and cover a set of
indicators about a variety of aspects of the performance of the transport sector. The
KPIs should also strive to reflect the relationship betw een transport and land use.
This is currently non-existent in Sedibeng.
15.3 Strategy
The objective of performance monitoring is to enable SDM to measure the success in
achieving transport goals, objectives and strategies for transport system
improvements.
The SDM w ill establish a performance management system as required by the
Municipal Systems Act 32, 2000, Chapter 6. The DistrictMunicipalityw ill promote a
culture of performance management among political structures, political office
bearers, councillors and administrators.
The process of integrated transport planning w ill be dynamic and characterised by the
continuous review and testing of goals and objectives against KPIs.
The SDM w ill apply KPIs to monitor progress in the implementation of policies and
projects, and to monitor its performance as an implementing agent.
Tw o types of KPIs are identified:
• Customer-based indicators, w hich measure the performance of the land
transport system from the customer’s point of view ; and
• ITP-based indicators, w hich measure the progress of the DistrictMunicipality in
implementing the policies and projects contained in the ITP.
The indicators are reflective of the follow ing priority areas:
• promotion of public transport usage;
• promotion of access to Land transport; and
• road safety.
TABLE 15.3shows the transport objectives, KPIs and recommended norms w ith
regard to Transportation. The ITP Review will monitor the previous year’s
performance. TABLE 15.3 differentiates betw een customer and transport authority
KPIs.
SDM w ill finalise a list of KPIs and monitor itself in terms of service delivery on a
quarterly basis.
SDM DITP, 2008 to 2013 209 31 Aug 2010