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ASPECTS OF TOTAL QUALITY MANAGEMENT APPLIED IN ...

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Annals of the University “Constantin Brâncuşi”of Tg-Jiu, No. 1/2008, Volume 2,<br />

ISSN: 1842-4856<br />

• Papatheodorou, A. and Song, H. (2005). International tourism forecasts: Time series analysis of<br />

world and regional data. Tourism Economics, forthcoming.<br />

• Pender, L. and Sharpley, R. (2004). International tourism: the management of crisis. In Pender,<br />

L. and Sharpley, R. (Eds.) The Management of Tourism. London: Sage.<br />

• Prideaux, B. (2004). The need to use disaster planning frameworks to respond to major tourism<br />

disasters: Analysis of Australia's response to tourism disasters in 2001. Journal of Travel and<br />

Tourism Marketing, 15(4), 281-298.<br />

• Prideaux, B., Laws, E. and Faulkner, B. (2003). Events in Indonesia: exploring the limits to<br />

formal tourism trends forecasting methods in complex crisis situations. Tourism Management,<br />

24, 475-487.<br />

• Ritchie, B.W., Dorrell, H., Miller, D. and Miller, G.A. (2004). Crisis communication and<br />

recovery for the tourism industry: Lessons from the 2001 Foot and Mouth Disease outbreak in<br />

the United Kingdom. Journal of Travel and Tourism Marketing, 15(4), 199- 216.<br />

• de Sausmarez, N. (2004). Implications for tourism and sectoral crisis management. Journal of<br />

Travel and Tourism Marketing, 15(4), 217-232.<br />

210

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