ASPECTS OF TOTAL QUALITY MANAGEMENT APPLIED IN ...

Annals of the University “Constantin Brâncuşi”of Tg-Jiu, No. 1/2008, Volume 2,
ISSN: 1842-4856
- growing the quality of the offered
products
- keeping the position of the leader on the
Romanian market and bloating on the
European one
system of quality management
building in concordance with SR
EN ISO 9001:2001
- growing the client satisfaction by
making the products in concordance
with the technique documentation,
at the price and in the term which
was decided;
- growing the capacity and the
performance of the executed
products;
- keeping the quality at the asking
level by the clients
- keeping the contract terms
- contacting and bringing new
clients
By my research I noticed that leaving from the objectives of this society namely growing the
content of the client in the profitableness conditions, assurance 100% by the quality, there are
elaborated a lot of types of the pictures like: the board picture of the firms (for analysing the
deviation of the deliberate financial indicators), the board picture made for each level of the
department, the board picture for analysing and following the quality (annexe no. 1).
The principal mission of the financial service which makes the control by the budget is to
put for the enterprises managers’ disposition and for the Managing board the full situation of the
deviation from the indicators decided in: The board picture of the firm.
A model of this instrument is presented in annexe no. 2.
The board picture of the firm contains information selected from the board picture made for each
level of the department.
- The board picture of the research and develop department;
- The board picture of the production department (annexe no. 3);
- The board picture of the commercial department;
- The board picture of the accounting and financial department;
- The board picture of the wage staff department;
- The general board picture.
These types of the board pictures are recommended to keep monthly using different forms
like graphs and tables.
The board picture represents a support in sustaining the decisional process in all the
decisional levels if it is the concept and rational used as:
• At the operative and the tactic level these contain the current reports for the enterprises’
activities:
o Reporting the daily selling (on the filial, product etc.);
o The situation of the debtors and the creditors;
o The situation of the staff;
o The situation of the stocks (on the filial, product etc.).
• At the strategic level these contain the elements of the financial analyse.
Annexe no.2: The board picture of the firm
239