ASPECTS OF TOTAL QUALITY MANAGEMENT APPLIED IN ...

Annals of the University “Constantin Brâncuşi”of Tg-Jiu, No. 1/2008, Volume 2,
ISSN: 1842-4856
Figure 1. The prevision of the tourists arrivals number
The prevision of tourist arrivals number, on types of touristic units, for 2006 is being
made for this indicator, too, based on the application of the Markov chains method.
The repartition of the number of arrived tourists on types of tourist accommodation
structures constituted the base of their structure determination (table 2):
Table 2 – The structure of the tourists arrivals on the main types of units existent in the Bârsa
Country
Unit types
Structure of tourist arrivals (%)
1998 1999 2000 2001 2002 2003 2004 2005
Hotels 80,59 77,85 77,77 74,66 74,56 68,99 61,61 62,73
Motels and inns 0,82 1,02 1,09 0,81 1,26 4,25 5,39 6,04
Villas 3,66 4,92 4,72 4,53 3,93 4,43 6,13 6,92
Chalets 6,90 6,14 5,93 5,03 4,52 3,19 3,19 2,56
Camps 3,26 3,89 3,94 3,59 1,95 1,37 0,86 0,46
Pensions 0,62 0,64 1,79 2,79 4,30 9,37 14,26 10,75
Farms 0,32 0,30 1,10 2,43 4,46 4,30 4,89 4,81
Other types 3,84 5,25 3,66 6,16 5,02 4,11 3,67 5,73
TOTAL 100,00 100,00 100,00 100,00 100,00 100,00 100,00 100,00
The establishing of the structure of tourists arrivals number, on types of touristic units
between 1998-2005 permits first of all the calculation of transition matrixes, the obtained
results being this way:
‣ in 1999 comparing to 1998 the number of tourists arrivals in the Bârsa Country
registered an increase of 1,41% at the category “other types” and of 1,26% at villas, and also
for camps (0,62%), motels-inns (0,21%) and pensions (0,02%); in compensation the decrease
established were 0,02% for pensions, 0,76% for chalets and 2,74% for hotels;
‣ the highest percent increase of the tourists arrivals number in the Bârsa Country, in
2000 comparing to 1999, has been established for pensions being of 1,15%, while for farms,
motels-inns and camps the increase was more little, of only 0,8%, 0,07%, respectively 0,06%;
the decreases of the other types of follow the same tendency in the sense that, the highest
decrease (1,59%) is registered only for the category “other types”, and the other three
categories having small decreases of only 0,21% (chalets), 0,2% (villas) and 0,08% (hotels);
‣ comparing the number of the tourist arrivals in the Bârsa Country at the level of
2001 comparing to 2002, one can notice a percent increase for the category “other types” with
2,5%, for farms with 1,33% and for pensions with 1%, in the conditions where the weight of
the tourists arrived in the hotels decreased with 3%, in camps with 0,35%, in motels-inns with
0,28%, in chalets with 0,9%, and in villas with 0,19%;
‣ the increase of the number of tourists in the Bârsa Country at the level of ranches
and pensions is registered in 2002 compared to 2001, but in percentages of 2,03% and 1,51 %
to which the category motels-inns is added with only 0,45%; at the level of the present years,
one can notice the tendency of decreasing the percentages of the number of tourists arrivals,
the same as for the previous years regarding the camps with 1, 64,% villas with 0,6%, chalets
with 0,51% and hotels with 0,1%. Beside these units there is still the category ”other types”
for which there is a decrease of the percentage of the tourists with 1,14%;
‣ at the level of the year 2003, compared with 2002, the pensions, the category
motels–inns and villas faced an increase of the coming of tourists with 5,07%, 2, 99%
respectively 0,5% compared to the other categories which faced decreases in the number of
tourists in the following way: 5,57 for the hotels, 1,33 for chalets, 0,91% for the category
„other types”, 0,9% camps and 0,16% ranches.
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