ASPECTS OF TOTAL QUALITY MANAGEMENT APPLIED IN ...

Annals of the University “Constantin Brâncuşi”of Tg-Jiu, No. 1/2008, Volume 2,
ISSN: 1842-4856
• influences the organizational climate
• determines the management methods that can be used
There are many approaches of the leadership style, some stressing on the behavioural aspects,
other stressing on the structure of the man’s personality. There are both the motivational – attitudinal
aspect and the behavioural aspect.
Generally speaking, the style is the proper way of acting, of behaviouring of a manager. The
management style can be defined as all the particularities of the manager activity, of his specific way of
thinking of acting, his capacity of adapting to some situation, by using proper methods and techniques.
To know and to assess the leadership style is very important, because:
- the results they have on the psychological and relational environment in a firm and production
and on the whole activity efficiency
- the capacity of division of the leadership style, the capacity of influencing people working in a
firm
- the leadership style can influence the orientation of the whole managerial team
- the leadership style has both a personal and organizational relevance.
There are known many classifications and typologies of the leadership style:
a) With Kurt Lewin in his work “Psichologie dynamique-les relations humaines” there are mentioned
three leadership style: authoritative, democratic and free, after the manner of taking decisions.
The authoritative style is characterized by the authority centralization , unipersonal way of
taking decisions, accent on the formal authority. The leader determines the activity of the group,
establishes the work tasks and methods. Here, the employees aren’t praised for their creative spirit, they
are always criticized. This style can be efficient only for short periods of time, but it can lead to
insatisfactions of the employees, tensions, hostility, even aggressiveness. This style isn’t proper to the
modern system of leadership.
The democratic style characterizes the managers that let the co-workers and employees
participate in the managerial work. By practicing this kind of exposing the autority, the managers get a
clear image of their activity and a correct assessment of every employee.
The free style is based on the manager’s lack of implication. The work functions automatically,
by self-adjustment.
A sociological experiment realized an assessment of the three above mentioned styles.
• on short term the leaders with authoritative style and democratic style had a good productivity,
but the leaders with a free style obtained a weak productivity.
• the employees satisfaction is higher in a democratic style, the employees being more friendly.
• in a authoritative style there are conflicts in the team working, a hidden aggressiveness.
• the efficiency in a authoritative style is kept only in the presence of the manager, his departure
lead to the ceasing of the work. This situation wasn’t met at the other two style.
b) After efficiency
• the style of the organizer that acts on reasons of economic rationality, establishes the duties and
gives the employees independence.
• the style of the participant – the main concern in working in a team, he encourages the
communication with the employees, he also accept being criticized.
• the style of enterprising manager, he followes to gain the best effect, he is authoritative, solves
the conflicts, respects and promotes the values.