ASPECTS OF TOTAL QUALITY MANAGEMENT APPLIED IN ...

Annals of the University “Constantin Brâncuşi”of Tg-Jiu, No. 1/2008, Volume 2,
ISSN: 1842-4856
Services organized
by the
accommodation units
Services organized
at the level of health
resort
Services organized
by third persons
- organized by the accommodation units. This modality is specific to hotels and restaurants
of high class and the activities are, in general, simple and don’t imply particular efforts of
personnel. According to this category we have: practicing some sports like swimming, skiing,
skating; music and dance bands; housing some events – expositions, festivals.
- organized at the level of health resort. These are organized according to the partnership between
touristic commercial societies and local councils. These activities have a higher level of complexity,
for example vacation clubs, recreation harbors, etc.;
- organized by third persons. These are of great complexity and require the implication of
specialized organizations, others than the touristic ones, as for example amusement parks, theatrical
tours, dance tours, musical tours, etc..
3. CONCLUSIONS
The development and diversification of the services that form tourism, the improvement of
their quality are the primary objectives of the touristic organizations and constitute the expression of
the adaptation of these activities to the increasing and varying needs of the customers, determined
by the quantitative and structural change of the touristic movement.
From this point of view we can state that the development of recreation services leads to
the improvement and creation of attractive touristic products that create positive effects on the
human organism from the physical condition point of view as well as from the psychological aspect.
REFERENCES
[1] Bran Florina., Istrate Ion.,Anca Gabriela Rosu., Economia turismului si mediului inconjurator,
Editura Economica, 1996.
[2] Mincu R, Economia turismului, Editura URANUS, Bucuresti, 2000.
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