ASPECTS OF TOTAL QUALITY MANAGEMENT APPLIED IN ...

Annals of the University “Constantin Brâncuşi”of Tg-Jiu, No. 1/2008, Volume 2,
ISSN: 1842-4856
Where: Ii
- synthetic innovation index for country i;
q
j
- the weight of indicator j.
In order to make it simpler, in most of the cases part indicators – who compound the
synthetic index – receive equal weights. In case of additional indicators (for instance, when there
are available data for innovating companies and for non-innovating companies), one should use a
(sum) 1-weight.
5. Lisbon Agenda – priority goals for encouraging an European efficient innovative system (5)
As far as innovation is concerned, Lisbon Agenda refers to:
• the primordial character of knowledge referring to any field of economics, due to its
impact on functioning and performance. Referring to production process, information is very
important, more important than land, money or work.
• any economical activity should be meant for enabling information, receiving more
information, and producing goods-information, and not for producing goods.
• the basis for any economical activity should refer mainly to resources (land, buildings,
equipments), to resources such as information and qualified personnel.
• information and knowledge are very important, they are special, intangible, and
exchanging. No one could make use of such thing exclusively, but these “assets” should be assumed
and used again.
• advertising equipments and symbolic products, as well as a relative decreased number of
real products; symbolical products are based on information whose value is independent from all
physical features of such goods: cards, e-trade, e-banking, IT software represent symbolic products
that are soon going to dominate knowledge-based economy;
• disabling the need for gathering huge quantities of physical and human resources within a
company in order to have economic performance. The first step has been the so-called “just in time”
systems, referring to computer use;
• gradually avoid the limitation amongst the activities within a company and within
companies referring to a sector, regional, national, and global level; to organize according to the
division of labour and hierarchies and replace that with a type based on team-work and dutyinterchange
or inter-department working. Gradually, any difference or boundaries amongst different
fields of activity should be avoided (referring to global activities).
6. Conclusions
A new approach of innovation management would refer to:
- Only people could produce value – provided by their activity, people create both products
and competitive value, as well as partnership and information/knowledge;
- Complex activities, such as innovation, are very difficult to identify and measure referring
to the value of contribution of all parties involved. A technological solution is required in order to
allow any identification, measurement, and “integration” of value change involved in such process,
in order to measure the performance of any activity.
I believe there is a need for establishing a set of strategic actions which could enable a more
efficient evaluation of innovation and creativeness management, referring to:
- identifying all centres of value and the type of intellectual production it refers to (internal,
traded, external).
- organizing centres of value and monitor their inter-change.
- defining a pre-configured pattern who should include the best methods for enabling the
best internal production or the advantages of competition.
- developing all knowledge during the entire process of receiving and formal-making, in
order to establish a certain basis for competence features.
- monitor and measuring all valuable contributions within the co-operation environment.
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