ASPECTS OF TOTAL QUALITY MANAGEMENT APPLIED IN ...

Annals of the University “Constantin Brâncuşi”of Tg-Jiu, No. 1/2008, Volume 2,
ISSN: 1842-4856
Considering the three methods applied, the method of the average index forecasts the largest
increasing of the number of accommodation spaces, at the level of the year 2007 it reaching the value
of 11526 spaces, while the method of the linear trend was the least optimistic by its results, this
forecasting an increase of the accommodation spaces only up to 10473.34 spaces.
From structural viewpoint, the repartition of spaces by the main types of structures for taking in
tourists offered the basis in applying the method of Markov chains (table 4).
Tabel 4 – Structure of the Number of Spaces în Ţara Bârsei
Unit Types
Structure of the Number of Spaces (%)
1998 1999 2000 2001 2002 2003 2004 2005
Hotels 59.55 58.85 56.15 55.42 54.94 49.62 47.15 44.80
Motels and Inns 1.41 0.98 0.66 0.67 0.73 2.55 2.60 3.33
Villas 5.52 6.23 6.09 5.97 5.34 6.71 7.54 7.91
Huts 12.25 12.91 11.68 11.35 11.05 8.19 6.91 4.71
Camps 13.71 12.14 11.70 10.62 10.02 9.19 6.87 1.38
Pensions 4.00 4.46 6.37 7.06 7.84 13.98 20.37 27.10
Farms 2.27 4.02 6.82 8.40 9.54 9.37 8.19 7.73
Other Kinds 1.28 0.41 0.53 0.51 0.54 0.38 0.36 3.04
TOTAL 100.00 100.00 100.00 100.00 100.00 100.00 100.00 100.00
Estimating the structure of the number of accommodation spaces in the years 2006 and 2007
starts with a scheduling algorithm for the transition matrices by which each year may be compared to
the previous one. This way one may establish the increases and the decreases, respectively, that are
registered from one year to another, all along the 8 years, establishing 7 transition matrices, which may
be understood as follows:
‣ the year 1999, comparing to 1998, is characterized by a certain process of increasing of the
number of accommodation spaces registered for the pensions (80.46%), huts (0.66%), villas (0.71%)
and farms (1.75%), as well as of decreasing for the hotels (0.7%), motels and inns (0.44%), the
category “other kinds” (0.87%), and camps (1.57%);
‣ comparing to the previous year, in 2000 the classification for the increasing of the number
of accommodation spaces brings to the first place the farms (2.8%), then coming the pensions (1.91%),
followed by the category “other kinds” (0.12%); the established decreases show that greatest
diminishing is that of the hotels (2.7%) and of the huts (1.23%), followed by camps (0.44%), motels
and inns (0.32%) and villas (0.14%);
‣ in 2001, comparing to 2000, the most significant increasing related to the accommodation
spaces was established: for the farms (1.58%), for pensions, for inns and motels having an increasing of
only 0.69%, and 0.01%, respectively; the registered decreases oscillating around a certain percentage,
so that for the camps we have the value of 1.08%, while for hotels, huts, villas and for the category
“other kinds” we have only: 0.73%, 0.33%, 0.12% and 0.02%;
‣ besides the three types, which registered increases during the previous period of
comparison, in 2002, comparing to 2001, and the category “other kinds”, the percentage values
corresponding to the increasing of the number of accommodation spaces altering, -indicating increases,
as follows: the category “other kinds” cu 0.03%, the motels and inns by 0.06%, pensions by 0.78% and
the farms by 1.14%; the percentage decreases of the number of accommodation spaces for tourists are
quite low, sub-unit values being established, as follows: for the huts 0.3%, inns 0.48%, camps 0.6%,
and villas by 0.63%, respectively;
‣ comparing 2003 to the year 2002 we notice an increasing of the number of the
accommodation spaces for tourists related to villas (1.38%), to the motels and inns (1.82%) and to
pensions, to the diminishing of the other kinds, for which the number of tourism accommodation
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