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GSC Sentinel-2 PDGS OCD - Emits - ESA

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<strong>ESA</strong> UNCLASSIFIED – For Official Use<br />

<strong>GSC</strong> <strong>Sentinel</strong>-2 <strong>PDGS</strong> <strong>OCD</strong><br />

Issue 1 Revision 2 (draft) - 25.07.2010<br />

GMES-GSEG-EOPG-TN-09-0008<br />

page 285 of 350<br />

operator will directly process the request. In case of Expert support requests, the First-Line<br />

operator will route the request to the Second-Line Support-Desk operated by the MPA<br />

function (see section 6.16.3.4 - Second-Line Support-Desk ) and collect the investigation<br />

conclusions provided in return.<br />

Every support request processing ends with the recording of the concluding response into the<br />

ticketing database and the triggering of a response notification to the request originator.<br />

6.11.3.10 Product Discovery and Download Statistics<br />

This scenario stands for the generation of statistics and reports on the product discovery and<br />

downloads activities performed by the user. The MMUS function (using the datawarehouse<br />

component) will be able to generate and store statistics that summarise the most demanded<br />

product discovery and product download activities requested by the users.<br />

This scenario allows the POM to have a comprehensive view on the most demanded product<br />

data, the most successful product collections, the amount of data supplied, etc. In this<br />

manner, the POM could define into the HLOP different product collections (i.e. datasets)<br />

according to the usage statistics.<br />

6.11.3.11 CDS/DAIL Cataloguing Service<br />

This operation scenario implements the HMA catalogue service offered towards the<br />

CDS/DAIL according to the applicable ICD [RD-13].<br />

6.11.3.12 CDS/DAIL On-Line Data-Access Service<br />

This operation scenario implements the HMA ordering service offered towards the CDS/DAIL<br />

according to the applicable ICD [RD-14] for on-line data-access.<br />

6.12 Multi-Mission User Services (OLIB) Operations<br />

6.12.1 PRINCIPLES<br />

As part of the <strong>Sentinel</strong>-2 data-access services (cf. section 4.5.2.2.3), the <strong>PDGS</strong> will provide<br />

anonymous internet on-line access to <strong>Sentinel</strong>-2 imagery as True Colour Images (TCI). This<br />

service is focussing on the distribution of elaborated digital images rather than scientific<br />

products with the objective of sharing <strong>Sentinel</strong>-2 imagery with the general public.<br />

Access to the images will be provided through a client application (web browser with<br />

additional plug-ins) offering the image navigation and visualisation capabilities.<br />

6.12.2 OPERATION CONSTRAINTS<br />

As the main objective of the OLIB function is to promote and foster the usage of the <strong>Sentinel</strong>-<br />

2 imagery, the main operational constraint identified is the own function availability towards<br />

the users and good performances at the user-base when navigating through the available<br />

true-colour images.<br />

© <strong>ESA</strong><br />

The copyright of this document is the property of <strong>ESA</strong>. It is supplied in confidence and shall not be reproduced, copied or<br />

communicated to any third party without written permission from <strong>ESA</strong>.

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