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GSC Sentinel-2 PDGS OCD - Emits - ESA

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<strong>GSC</strong> <strong>Sentinel</strong>-2 <strong>PDGS</strong> <strong>OCD</strong><br />

Issue 1 Revision 2 (draft) - 25.07.2010<br />

GMES-GSEG-EOPG-TN-09-0008<br />

page 324 of 350<br />

6.20 Network Communication Operations<br />

6.20.1 PRINCIPLES<br />

The Network Communication operations will be responsible for the overall operations of the<br />

digital network infrastructure of the <strong>PDGS</strong> (including the LAN, DCN, DDN, and FCN<br />

functions), ensuring that all available network resources required for the <strong>PDGS</strong> nominal<br />

operations are available, ready and running under expected conditions.<br />

In particular it will allow monitoring of ongoing operations, system status, load and<br />

performance of each site, providing real-time and historical monitoring tools.<br />

The network operations will rely on a centralized and integrated Network service support<br />

consisting of:<br />

○ Service desk<br />

○ Network monitoring<br />

○ Problem resolution<br />

○ Change management and implementation<br />

○ Maintenance<br />

○ Permanent on-call operational service.<br />

6.20.2 OPERATION CONSTRAINTS<br />

The following operation constraints are identified:<br />

○ The network operations will use as a reference model the current centralised service<br />

and procedures described in [RD-25];<br />

○ In case the operations of these functions are split and allocated to different providers<br />

the same functions will be delivered by each provider and maximum synergy among<br />

these and between these and the ones of the M&C (cf. section 6.17) shall be achieved<br />

6.20.3 OPERATION SCENARIOS<br />

The operations scenarios are reused from [RD-25] (ODAD-NS service description)<br />

The Data Communications Operation function will provide also the proper functional and<br />

procedural interface to the Monitoring & Control Operations.<br />

In details:<br />

- the network operations will provide access to monitoring and network statistics of the<br />

<strong>Sentinel</strong>-2 <strong>PDGS</strong> network<br />

- an operator will be available for support to the <strong>Sentinel</strong>-2 <strong>PDGS</strong> during normal working<br />

hours/days (Mon-Fri, 8-18, TBC)<br />

- Specific contact point and details will be provided to the <strong>Sentinel</strong>-2 operations team for<br />

monitoring and troubleshooting purposes.<br />

<strong>ESA</strong> UNCLASSIFIED – For Official Use<br />

© <strong>ESA</strong><br />

The copyright of this document is the property of <strong>ESA</strong>. It is supplied in confidence and shall not be reproduced, copied or<br />

communicated to any third party without written permission from <strong>ESA</strong>.

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