OCTOBER 19-20, 2012 - YMCA University of Science & Technology

Title of paper
Proceedings of the National Conference on
Trends and Advances in Mechanical Engineering,
YMCA University of Science & Technology, Faridabad, Haryana, Oct 19-20, 2012
Table 1.Outcome of Earlier Literature Views:
Outcome
“Overcoming benchmarking reluctance: a
literature review” John Williams, Cheryl Brown
and Anita Springer (2012)
“Evolving benchmarking practices: a review for
research perspectives’’Paul Hong, Soon W.
Hong, James Jungbae Roh and Kihyun Park
(2012)
“A Literature Review On Benchmarking”.
B.Md. Deros, M. Zeinalnezhad, Mohd. N.
Ab.Rahman and T. Pourrostam (2011)
“International benchmarking of healthcare
quality :A review of the literature” Dr Ellen
Nolte (2010)
“Benchmarking the benchmarking models” G.
Anand & Rambabu Kodali (2008)
This paper concludes that organizational leadership best
practices have been found to counter each of the four major
benchmarking reluctance concerns: soundness of benchmarking
theory /practices; lack of resources for benchmarking; inertia
impeding pursuit of new practices; and specific impacts of
implementing new practices. The study is a qualitative analysis
of 32 peer-reviewed sources from January 2005-July 2010.
Content analysis is used to identify reasons for benchmarking
reluctance and ways to overcome reluctance.
This paper examines the benchmarking literature and presents a
framework that suggests evolving patterns of firms
benchmarking practices. The paper examines the studies
published in Benchmarking Management, SCM, and Technology
Management journals from 2001 to 2010. ln this paper, five
research dimensions for benchmarking are discussed in terms of
the strategy-based benchmarking; operational effectivenessbased
benchmarking; technical efficiency-based benchmarking
and micro-macro integrative benchmarking. For sustainable
competitive advantage, benchmarking goes beyond the
operational level and moves into a wide range of value chain,
strategic, operational, and project levels
In this paper the authors have attempted to conduct a more
comprehensive review with respect to bench marking technique.
Authors had reviewed the benchmarking literature in a way that
would help researchers, academicians and practitioners to take a
closer look at the growth, development and applicability of this
technique. They found a total about 450 articles on the
benchmarking topic were published in the last 10 years and find
out the gaps between the literature
In this study, author has focused on three quality domains i.e.
effectiveness of care, patient safety and patient experience.
Indeed, access to care is considered an important domain of
quality in several frameworks, He developed a framework for
describing, analyzing and improving health system performance
Effectiveness and affordable tools that can be used nationally to
provide timely on system performance to undertake periodic
assessments of health systems performance in the WHO.
This paper aims to make the fundamental classification scheme
of benchmarking and there by the unique benchmarking models
that are developed for each type of benchmarking. Further it
aims to propose a universal benchmarking model, which can be
applied for all types of benchmarking. There is about 71 steps in
which around 13 steps have been addressed by many researchers.
The remaining unique steps were considered to be the best
practices in benchmarking.
The earlier outcome states that there is lot of work is done on Literature review of benchmarking that will be
classified in different category for better study of benchmarking Technique.
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