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Pediatric Informatics: Computer Applications in Child Health (Health ...

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104 W.H. Drummond et al.<br />

when to suspend, discont<strong>in</strong>ue, or ma<strong>in</strong>ta<strong>in</strong> orders. Even with well-designed<br />

policies, transfer processes are error-prone events.<br />

Vended systems designed for use <strong>in</strong> the emergency department or operat<strong>in</strong>g<br />

room (Specialty Systems) rarely have the temporal reason<strong>in</strong>g tools required to handle<br />

movement from one hospital computer system to another, smoothly. Frequently,<br />

they are not <strong>in</strong>tegrated with other hospital IT systems. Subsequently, knowledge<br />

of orders may be lost, threaten<strong>in</strong>g safe patient care (e.g., the provider is unaware<br />

of a medication adm<strong>in</strong>istered <strong>in</strong> the operat<strong>in</strong>g room and orders another dose).<br />

Develop<strong>in</strong>g a process for reconcil<strong>in</strong>g computerized orders <strong>in</strong> the peri-transport<br />

period is extremely challeng<strong>in</strong>g for nearly all exist<strong>in</strong>g systems. Specialty systems<br />

that are capable of <strong>in</strong>tegrat<strong>in</strong>g the many <strong>in</strong>patient processes needed to manage<br />

very sick patients quickly and accurately, rema<strong>in</strong> nonexistent. “Work-arounds” that<br />

<strong>in</strong>volve time-consum<strong>in</strong>g <strong>in</strong>teraction of humans (nurses, pharmacists) with several<br />

“specialty systems” can fall hopelessly beh<strong>in</strong>d he patient’s chang<strong>in</strong>g condition and<br />

location, particularly at change of shift times.<br />

8.3.4.3 Coupled or L<strong>in</strong>ked Orders<br />

Many types of medication adm<strong>in</strong>istrations occur <strong>in</strong> proper temporal synchronization<br />

for maximal benefit to the patient. CPOE implementation often leads to uncover<strong>in</strong>g<br />

of hidden temporal synchronization (separate tasks that are completed on paper<br />

simultaneously seem<strong>in</strong>gly as a s<strong>in</strong>gle task). Break<strong>in</strong>g these comb<strong>in</strong>ed orders apart<br />

<strong>in</strong>troduces novel, <strong>in</strong>herent workflow <strong>in</strong>efficiencies and <strong>in</strong>creases complexity and<br />

costs, especially <strong>in</strong> hospitals that have mixed electronic and paper based records.<br />

For example, when an order is placed for a bronchodilator to treat an asthmatic<br />

attack, a message must be sent to the pharmacy to dispense the drug, and a separate<br />

parallel message must be sent to the Respiratory Therapist to adm<strong>in</strong>ister the drug<br />

to the patient. Drug adm<strong>in</strong>istration requires dispens<strong>in</strong>g of ordered devices for the<br />

specific situation and patient. If any of these communications fail, there will be a<br />

delay <strong>in</strong> care delivery. In a second example, <strong>in</strong>complete implementation of medication<br />

order<strong>in</strong>g systems can result <strong>in</strong> uncoupl<strong>in</strong>g of connected orders.<br />

Many CPOE implementations exclude cytotoxic chemotherapeutic agents (a<br />

common practice work-around with many CPOE systems due to the complexity of<br />

chemotherapy agents), so these agents cont<strong>in</strong>ue to be ordered on paper. Simultaneously,<br />

ancillary drugs that must be ordered at the same time such as rescue medications,<br />

anti-emetics, and hydration are managed by CPOE. This separation, which requires<br />

a multiple orders (chemotherapy on paper, rescue medication on paper), wastes<br />

care giver time, slows the order delivery to the bedside, and, most importantly, may<br />

lead to patient harm due to risk of omission errors as a result of decoupl<strong>in</strong>g.<br />

In an ideal world, all medication orders (delivery and adm<strong>in</strong>istration) would<br />

be ma<strong>in</strong>ta<strong>in</strong>ed, temporally organized, routed, confirmed, and cross-checked with<br />

a “completed delivery” message with<strong>in</strong> a s<strong>in</strong>gle CPOE system. Coupled orders<br />

would rema<strong>in</strong> l<strong>in</strong>ked <strong>in</strong> the system (such as chemotherapy and rescue medications).<br />

Status of any particular order would be immediately accessible to all members of<br />

the care team, as would be the current physical location of the patient (<strong>in</strong>clud<strong>in</strong>g

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