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Pediatric Informatics: Computer Applications in Child Health (Health ...

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16 Prioritiz<strong>in</strong>g <strong>Pediatric</strong> Investment for IT <strong>in</strong> Smaller Practices 223<br />

Increas<strong>in</strong>g efficiency through reduced paperwork and physical storage<br />

Provid<strong>in</strong>g rem<strong>in</strong>ders, alerts, and other decision support<br />

Reus<strong>in</strong>g practice data for research and to understand and plan practice<br />

16.3.1.1 Optimiz<strong>in</strong>g Charge Capture<br />

Electronic health record tools and other tools can help improve the accuracy of cod<strong>in</strong>g,<br />

result<strong>in</strong>g <strong>in</strong> higher levels of reimbursement. 7 Cod<strong>in</strong>g tools can analyze documentation<br />

levels to suggest appropriate bill<strong>in</strong>g levels for the provided care and what is needed to<br />

optimize appropriate charges. The educational and remuneration value of such tools<br />

to a practitioner can be significant 8 and are a pr<strong>in</strong>cipal sell<strong>in</strong>g po<strong>in</strong>t for EHRs.<br />

16.3.1.2 Assur<strong>in</strong>g Complete Documentation<br />

Improved charge capture depends on improved documentation. Handheld and<br />

mobile technology can streaml<strong>in</strong>e necessary documentation of cl<strong>in</strong>ical procedures<br />

and <strong>in</strong>formed consent. Such tools can also accurately record time for encounters,<br />

such as behavioral counsel<strong>in</strong>g or complex disorder evaluations, which may be<br />

billed accord<strong>in</strong>g to cl<strong>in</strong>ician time spent.<br />

Documentation of encounters or consultations narratives is performed by transcription<br />

of dictation or use of template reports. Speech recognition technology,<br />

which has widespread use <strong>in</strong> radiology, is not used extensively <strong>in</strong> primary care, but<br />

the availability of low cost computer memory has made facilitated record<strong>in</strong>g for<br />

transcription (leav<strong>in</strong>g a copy of un-transcribed reports available). Templated reports,<br />

filled with data directly from an EHR database, may be created with standard word<br />

processor and spreadsheet merg<strong>in</strong>g tools to facilitate form completion. However, the<br />

majority of reports are still prepared by handwrit<strong>in</strong>g, typ<strong>in</strong>g, or word-processor.<br />

16.3.1.3 Increas<strong>in</strong>g Efficiency<br />

Practice management systems can be used to retrieve and validate demographic and<br />

<strong>in</strong>surance <strong>in</strong>formation and update patient <strong>in</strong>formation as needed when telephone or<br />

patient portal requests are received. Other functions, such as medication reconciliation<br />

may also be performed easily.<br />

Electronic prescrib<strong>in</strong>g (eRx, Chapter 19) and computerized prescription writers<br />

can improve the quality and safety of deliver<strong>in</strong>g drugs to patients. In both of these,<br />

electronic prescription template forms connect EHR problem, allergy, and medication<br />

lists and formularies to prevent illegibility, dos<strong>in</strong>g errors, allergy identification, and<br />

drug <strong>in</strong>teractions. More efficiency and check<strong>in</strong>g can be added when eRx applications<br />

connect office to pharmacy, l<strong>in</strong>k<strong>in</strong>g knowledge from both sides.<br />

Other advantages of digital <strong>in</strong>formation <strong>in</strong>clude reduction or elim<strong>in</strong>ation of<br />

paper, result<strong>in</strong>g <strong>in</strong> more efficient use of office space. This benefit must be weighed<br />

aga<strong>in</strong>st the costs of convert<strong>in</strong>g legacy documents and creat<strong>in</strong>g redundant access.

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