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City College of San Francisco - California Competes

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STANDARD II.A<br />

provide students with information. The<br />

overall design and user-friendliness <strong>of</strong> the<br />

website need significant improvements. The<br />

Communications Committee is reviewing the<br />

website issues. Information about academic<br />

freedom and student academic honesty is<br />

included in appropriate <strong>College</strong> publications;<br />

however, since course syllabi are one <strong>of</strong> the<br />

few documents that are actually distributed to<br />

all students in all classes, the guidelines for<br />

course syllabi contained in the Faculty<br />

Handbook should be revised to include<br />

student academic honesty and the<br />

consequences for noncompliance.<br />

4. Educational planning and regular assessments<br />

<strong>of</strong> progress on strategic priorities have become<br />

core elements in the institution’s annual<br />

planning and budgeting cycles. The primary<br />

method for assessing instructional programs<br />

and student services is Program Review,<br />

conducted on a six-year cycle. While the<br />

completion rates for program reviews have<br />

increased substantially since the last<br />

accreditation reaffirmation, a significant<br />

number <strong>of</strong> these reviews are not completed<br />

in a timely manner. Many <strong>of</strong> the participants<br />

in the Program Review processes do not know<br />

how the program reviews interface with<br />

planning and budgeting activities and there<br />

are no clearly articulated follow-up procedures<br />

for programs that have completed their<br />

reviews. Criteria for assessing program<br />

quality and viability should be established<br />

and programs should be provided assistance<br />

in developing improvement plans, when<br />

appropriate. In addition, there is no<br />

mechanism for the comprehensive review <strong>of</strong><br />

course outlines on a regular cycle, although<br />

plans for addressing this have been initiated<br />

as <strong>of</strong> Fall 2005. The review <strong>of</strong> course outlines<br />

should be incorporated into the Program<br />

Review procedures. Finally, the <strong>College</strong> has<br />

worked diligently to minimize the impact on<br />

students and staff in the rare circumstances<br />

when programs have been eliminated;<br />

however, the <strong>College</strong> does not have a formal<br />

procedure for terminating programs.<br />

5. The <strong>College</strong> has made a good faith effort to<br />

begin the process <strong>of</strong> assessing current practices<br />

regarding student learning outcomes (SLOs).<br />

In addition to workshops for faculty, staff, and<br />

administrators, the Academic Senate and the<br />

<strong>College</strong> Curriculum Committee have been<br />

actively engaged in these discussions. A<br />

student learning outcomes assessment plan<br />

has been added as an option in the Program<br />

Review procedures. Departments have been<br />

encouraged to develop program outcomes<br />

statements for inclusion in the <strong>College</strong><br />

Catalog. There are a number <strong>of</strong> individual<br />

initiatives within departments that specifically<br />

address SLOs. However, there is no institutionwide<br />

process for evaluating the effectiveness<br />

<strong>of</strong> student learning outcomes at the course,<br />

program, and institutional levels. The <strong>College</strong><br />

should develop a plan through the Shared<br />

Governance process to address the<br />

development, implementation, and<br />

assessment <strong>of</strong> SLOs. The institution faces<br />

many challenges as it works toward<br />

developing a more comprehensive approach<br />

to the assessment <strong>of</strong> student learning<br />

outcomes. The assessment <strong>of</strong> SLOs is an<br />

academic and pr<strong>of</strong>essional matter that clearly<br />

falls within the domain <strong>of</strong> faculty. Faculty<br />

will have to be provided with training and,<br />

in some cases, institutional support for<br />

assessment activities. The process must<br />

be flexible enough to adapt to the specific<br />

needs <strong>of</strong> individual departments, programs<br />

and services. Faculty must have confidence<br />

that the outcomes from these assessments will<br />

be used for program improvement and not in<br />

a punitive manner. Finally, since students will<br />

benefit from the impact <strong>of</strong> improving student<br />

learning outcomes, students should be<br />

involved in the discussions and planning<br />

<strong>of</strong> SLO assessments. These efforts will require<br />

strong leadership from faculty and<br />

administration.<br />

132 CITY COLLEGE OF SAN FRANCISCO

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