City College of San Francisco - California Competes

STANDARD II.C
3. There is significant evidence that the library
and learning support services units use a
variety of evaluation methods to assess how
well their services, resources, and facilities
contribute to the achievement of student
learning outcomes. Departmental and program
faculty, students, and other staff are involved
in these evaluations. There are many examples
of how the results of these evaluations are
used to improve services and programs,
especially the information competency and
research skills and the student retention and
success instructional offerings. However, the
College should establish a regular cycle
for evaluating student computer labs and
establish a standard replacement cycle for
instructional computers and peripherals.
In conjunction with the Office of Research,
Planning and Grants, a regular cycle for
administering faculty, staff, and student
surveys should be established to assess
needs and satisfaction with LLR services.
162 CITY COLLEGE OF SAN FRANCISCO