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City College of San Francisco - California Competes

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INTRODUCTION | ABSTRACT<br />

Theme III: <strong>College</strong> Dialog Promotes<br />

Institutional Improvements<br />

<strong>College</strong> dialogs at CCSF are many and occur at<br />

all levels <strong>of</strong> the organization and among all<br />

<strong>College</strong> constituencies. Meetings and discussions<br />

about institutional issues are pervasive, and the<br />

dialogs that occur are critical to institutional<br />

growth and change and address many sections<br />

<strong>of</strong> the WASC standards. The institutional context<br />

described within the Theme III essay includes a<br />

description <strong>of</strong> the <strong>College</strong>’s Shared Governance<br />

System and brief descriptions <strong>of</strong> a sample <strong>of</strong><br />

dialogs organized around four critical areas:<br />

(1) planning; (2) diversity and equity; (3) student<br />

success; and (4) teaching and learning. In reality<br />

there is <strong>of</strong>ten overlap between and among the<br />

dialogs that advance the programs and activities<br />

reflected by these broad areas. The essay then<br />

provides fuller depictions <strong>of</strong> four representative<br />

and important case studies <strong>of</strong> dialogs originating<br />

from four different sources: students, faculty,<br />

administration, and campus/program sites.<br />

The essay closes with suggestions for improving<br />

the role <strong>of</strong> dialog across the District.<br />

Theme IV: Evaluation, Planning,<br />

& Improvement<br />

<strong>City</strong> <strong>College</strong> <strong>of</strong> <strong>San</strong> <strong>Francisco</strong> has a cyclical planning,<br />

evaluation, and improvement process that<br />

increasingly focuses on student progress,<br />

achievement, and success. The Theme IV essay<br />

examines selected cases at CCSF, widely ranging<br />

from a re-engineering study <strong>of</strong> Admissions and<br />

Records and an Architecture Department<br />

Program Review, to an evaluation <strong>of</strong> noncredit<br />

ESL promotion testing and a re-organization <strong>of</strong><br />

Financial Aid. These cases vary greatly in scope<br />

and focus, but each in its own way provides<br />

insight into the principal parts <strong>of</strong> the planning<br />

cycle and demonstrates how our system provides<br />

the climate, the expectation, and the structure<br />

for continuous improvement through both<br />

periodic and non-periodic means. First, the<br />

essay examines the institutional context; then,<br />

through review <strong>of</strong> selected cases, demonstrates<br />

that our planning and budgeting system is flexible,<br />

well-organized, and even nimble. It will be<br />

clear that the primary focus <strong>of</strong> the system is<br />

supporting the improvement <strong>of</strong> teaching and<br />

learning.<br />

Theme V: Organization<br />

The Theme V essay illustrates the organizational<br />

support the <strong>College</strong> provides to support student<br />

learning through two case studies, one <strong>of</strong> a<br />

department, Biological Sciences, and the other<br />

<strong>of</strong> a program, Biotechnology. Predictably, some<br />

<strong>of</strong> the organizational structure issues reported<br />

in these case studies may be unique to<br />

Biotechnology or Biological Sciences; however,<br />

the conclusion focuses on <strong>College</strong>-wide issues<br />

raised in these case studies related to staff,<br />

resources, and organizational structure.<br />

The Biological Sciences Department case study<br />

gives a picture <strong>of</strong> a typical academic department.<br />

Several Biological Science courses can be used<br />

to satisfy the CCSF graduation requirement in<br />

Natural Sciences and can also be used to meet<br />

general education requirements for the<br />

<strong>California</strong> State University (CSU) and University<br />

<strong>of</strong> <strong>California</strong> (UC) systems. The department<br />

chair, three faculty members, and the Dean<br />

<strong>of</strong> the School <strong>of</strong> Science and Mathematics<br />

were interviewed to gather information for<br />

this case study.<br />

The Biotechnology Program was chosen because<br />

it meets the educational and training needs <strong>of</strong><br />

students related to workforce, economic, and<br />

community development (CCSF Strategic<br />

Priority 3). This program illustrates how the<br />

<strong>College</strong> supports student learning through both<br />

its noncredit and credit programs. The <strong>College</strong><br />

has successfully sought grant funding to support<br />

the program, and it has received regional, state,<br />

and national recognition. This program is a good<br />

example <strong>of</strong> the way the <strong>College</strong> develops community<br />

and industry partnerships to support<br />

programs that meet student needs. Interviews<br />

with the program coordinators <strong>of</strong> the biotech<br />

certificate programs, the coordinator <strong>of</strong> the<br />

Bridge to Biotech program, the director <strong>of</strong><br />

Bio-Link, the coordinator <strong>of</strong> the new equipment<br />

clearinghouse, and the Dean <strong>of</strong> the School <strong>of</strong><br />

Science and Mathematics provided the foundation<br />

for this case study.<br />

CITY COLLEGE OF SAN FRANCISCO<br />

79

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