City College of San Francisco - California Competes

STANDARD III.C
I. Overview of the Standard III.C Report:
Technology Resources
Since the last accreditation review, the College has embarked on a major period of technological development
and growth, primarily enabled by funds from two public bond initiatives, one in 1997 and the
other in 2001. Without these funds, it would not have been possible to achieve major improvements in
the College using technology as the tool of opportunity. During this period, the College engaged in the
following technology-related activities:
• major improvements to the College’s network infrastructure, desktops, and desktop applications;
• major upgrades to the College’s enterprise database system;
• extensive use of technology in providing online classes, and modernization of
computer laboratories and multimedia classrooms;
• a significant increase in the use of technology in all phases of day-to-day operations;
• the development of an effective planning process in setting the technology priorities and
matching priorities to its mission that included all segments of the institution through
the Shared Governance process; and
• ongoing technology projects to position the College to use high bandwidth applications.
While the College has made major progress in its technology capabilities and the support of programs
and services using technology, significant ongoing needs for improvement include:
• completion of inter-campus connectivity with voice, data, and video transmission;
• improvement of Banner functionality and usage;
• strengthened organization, policies/procedures, and support within the
Information Technology Systems (ITS) Department;
• expansion and enhancement of educational technology including online instruction,
video, and labs/classrooms;
• the procurement of funding to sustain faculty and staff training in technology; and
• updates to the Technology Plan, including equipment replacement strategies.
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