Bachelor of Behavioural Science - Postsecondary Education Quality ...

All students complete student feedback questionnaires in all of their courses. The
Student Feedback Questionnaire developed for classroom and/or lab-based instruction
focuses on the quality of instruction, including perceptions about whether or not:
the professor was prepared for classes;
instructional material was presented in a clear manner;
the pace set for the course was appropriate;
the professor helped student think critically about topics;
a variety of teaching methods were used;
students were treated with courtesy;
the professor provided clear explanation about how student work would be
evaluated;
useful feedback was provided about student progress in the course;
the professor was available for consultation outside of the classroom;
the professor managed student classroom behaviour well;
assignments were returned within a reasonable time.
The Student Feedback Questionnaire also asks students to rate their own effort in the
course and for feedback about what they liked most about the course, and how it might
be improved. In addition, up to three (3) professor-generated questions may be added,
specific to a particular course or course section. These items are not to be used for other
types of research unrelated to the course itself.
The data from student feedback questionnaires is compiled and the information is
returned to the professor in both aggregate and individual form. School heads and key
senior managers receive also receive feedback in aggregate form. Should the data
reveal areas for improvement in teaching approaches, these are discussed with the
individual professor. Each year the Vice President, Academic and the academic
managers of each school review faculty whose performance falls short of college
expectations, discuss development plans, and consider other interventions.
Student Feedback and the Humber Engagement and Learning Profile (HELP)
Key to informing strategies around student success and retention is the effective
collection and reporting of student data. As a key institutional initiative, Humber
administers the Humber Engagement and Learning Profile (HELP) survey to incoming
certificate, diploma and degree students during Weeks 3 and 4 of the Fall semester.
The survey asks first-semester students about their preparation for college, their
educational and career goals, early opinions about their program and Humber generally,
and to identify particularly student support services they may use.
The objective is to find out more about new students in order to provide some “early
warning signs” with respect to characteristics that best-practice research suggests may
mean they are at risk of leaving their program early.
Student Feedback and the Key Performance Indicator Survey Data
Each year the student satisfaction data from the key performance indicator surveys is
reviewed. Program satisfaction is analyzed across schools, across the college and
across the system. Humber reviews its degrees against other degrees to determine the
Bachelor of Behavioural Science Section E, Page 5