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Diversity of Journalisms. Proceedings of <strong>ECREA</strong>/CICOM Conference, Pamplona, 4-5 July 2011<br />

User-Generated Content in online print journalism: Literature review and<br />

suggestions for a new research agenda<br />

Milioni, Dimitra L; Papa, Venetia; Vadratsikas, Konstantinos<br />

Cyprus University of Technology, Limassol, Cyprus<br />

Although User-Generated Content (UGC) has only recently emerged as a new<br />

feature of online print journalism, it was rapidly adopted by a wide range of online<br />

news publications, mainly in <strong>the</strong> form of readers-originated comments that are<br />

attached to news articles and may be radically transforming <strong>the</strong> core journalistic<br />

product (<strong>the</strong> news). This development generates new riddles and opportunities for<br />

mainstream media, as it challenges traditional public broadcasting models by raising<br />

citizens’ ability to participate in public discussion and allowing <strong>the</strong>m greater<br />

engagement in news production. Many researchers favor that a new generation of<br />

media “prod-users” is emerging (Bruns 2005), where citizens, assisted by new ICTs,<br />

assume a major role in information ga<strong>the</strong>ring and reporting in <strong>the</strong> online public sphere<br />

(Bazalgette 2006). Yet scarce but growing evidence has so far shown that this<br />

phenomenon takes <strong>the</strong> form of citizen, open-source (Deuze, 2001), participatory<br />

(Bowman and Willis, 2002), networked (Javis, 2006), and grassroots (Gilmor, 2004)<br />

journalism.<br />

The paper’s first aim is to look at how we study <strong>the</strong> phenomenon of User-Generated<br />

Content. Through a comprehensive literature review, we seek to answer <strong>the</strong> following<br />

questions: What do we currently know about UGC uses and effects on multiple<br />

aspects of journalism and citizen engagement in <strong>the</strong> public sphere? Which aspects<br />

have been thoroughly examined and which remain unexplored? Which methods have<br />

UGC researchers employed so far and what are <strong>the</strong> limitations of <strong>the</strong>se methods?<br />

Drawing from <strong>the</strong> conclusions of <strong>the</strong> literature review, this paper argues that future<br />

research should go beyond <strong>the</strong> one-sided approach prevailing so far (focusing mainly<br />

on how news organizations integrate UGC in <strong>the</strong> professional news making process)<br />

and attempt to understand <strong>the</strong> multidimensional character of online textual and<br />

discursive activity developed by readers in online news environments. A new<br />

research agenda for exploring <strong>the</strong> uses and effects of content production by news<br />

readers is presented and discussed.<br />

Narratology of (online) news<br />

Díaz Noci, Javier<br />

Pompeu Fabra University, Barcelona, Spain<br />

We aim to explain how news in <strong>the</strong> digital environment are constructed and<br />

presented, applying some related methods to <strong>the</strong> study of discourse and <strong>the</strong><br />

message. We will take into account <strong>the</strong> different trends of narratology. The<br />

methodology consists on analyzing online newspapers trying to determine which kind<br />

of narratology and <strong>the</strong>matic recurrence strategies are being used in nowadays news.<br />

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