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SHRP 2 L11: Final Report<br />

<strong>Improve</strong>d transportation system reliability does not mean that all travel would take place at the<br />

speed limit. It means that consumers will be able <strong>to</strong> obtain estimates of how long a trip will take,<br />

know that the estimate is reasonably accurate, and make travel decisions accordingly.<br />

NEXT STEPS FOR MIGRATING TOWARD A MORE “RELIABLE”<br />

FUTURE<br />

The most important changes necessary <strong>to</strong> produce significant improvements in travel reliability are<br />

(1) <strong>to</strong> bring market forces <strong>to</strong> bear on both travel decisions (which results from better and more<br />

ubiqui<strong>to</strong>us information available <strong>to</strong> all travelers) and (2) <strong>to</strong> provide additional supply in a way that<br />

is balanced against demand. As noted at the beginning of this summary, a more reliable roadway<br />

system will only occur on a sustainable long-term basis when travel demand and roadway capacity<br />

are in balance. Achieving that balance requires a combination of technical improvements. But,<br />

those technical improvements are themselves dependent upon institutional and attitudinal changes<br />

that drive both how we operate our transportation system and how our cus<strong>to</strong>mers<br />

(travelers/shippers/carriers) make their travel decisions.<br />

<strong>Travel</strong> is an economic good. It behaves like all economic goods: when price is low, demand is<br />

high; when price is higher, demand is lower. Because price is not an integral part of most current<br />

roadway travel decisions, 1) roadway agencies are constantly faced with situations in which<br />

demand exceeds capacity; 2) the resources <strong>to</strong> remedy that situation are not being generated and<br />

deployed <strong>to</strong> meet those demands; and 3) travelers have insufficient information and incentive <strong>to</strong><br />

change their behavior <strong>to</strong> travel at less congested times or via other modes.<br />

There is a strong argument for market forces <strong>to</strong> apply <strong>to</strong> both demand and supply. Economic<br />

efficiency increases when the full social costs of travel becomes part of the travel decision. In<br />

addition, there is better resource allocation when the funding generated by that travel is spent in<br />

the corridors where it is generated <strong>to</strong> support needed increases in supply (travel capacity) .These<br />

ideas constitute a major philosophical shift from how we currently operate our roadway system.<br />

As a practical matter, there will continue <strong>to</strong> be reliance on free roads, a growing emphasis on <strong>to</strong>ll<br />

roads and pricing, and the emergence of innovative or relatively untried approaches for addressing<br />

imbalances between supply and demand.<br />

Regardless, once the shift <strong>to</strong> a more information-driven approach <strong>to</strong> travel has occurred, there will<br />

be increased demand for expenditure accountability. This would create the incentive systems that<br />

are needed <strong>to</strong> encourage the technical and institutional changes that would result in the<br />

appropriate level of travel time reliability (as valued by travelers). These technical and institutional<br />

changes include the following:<br />

• an increase in the quality and completeness of traveler information systems, as consumers<br />

of travel services demand better information about their choices, the price for their choices,<br />

and the performance of those choices<br />

• a continued rise in the importance of improvements <strong>to</strong> the real-time control and operational<br />

performance of transportation systems<br />

• the capability <strong>to</strong> fully integrate highway operations with arterial and transit system<br />

operations<br />

• better, faster, and more capable systems for responding <strong>to</strong> capacity disruptions (incidents,<br />

weather, etc.) and for res<strong>to</strong>ring capacity lost <strong>to</strong> those disruptions<br />

EXECUTIVE SUMMARY<br />

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