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Evaluating Alternative Operations Strategies to Improve Travel Time ...

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SHRP 2 L11: Final Report<br />

Group<br />

Number<br />

Table 1.3 Classification of Freight Movers by Characteristics<br />

Level of<br />

Schedule<br />

Flexibility<br />

Level of<br />

Operational<br />

Adaptability<br />

Cost of<br />

Variability<br />

Example company<br />

1 Flexible Complete High<br />

Refrigerated carrier. Carrier that operates in a very<br />

congested arterial network. For example grocery s<strong>to</strong>re<br />

deliveries by large company.<br />

2 Flexible None High Carrier that pays drivers by the hour.<br />

3 Inflexible Complete High<br />

Carrier required meeting tight time windows for<br />

delivery, for example delivery companies like Fed-Ex,<br />

or residential moving company.<br />

4 Inflexible None High<br />

Carrier that moves air freight, or fresh seafood and<br />

must deliver in tight time window.<br />

5 Flexible Complete Low Carrier moves natural resources.<br />

6 Flexible None Low Carrier has no delivery time windows.<br />

7 Inflexible Complete Low Oversize/overweight specialty movers.<br />

8 Inflexible None Low Drayage trucking company.<br />

TRAVEL-TIME RELIABILITY REQUIREMENTS<br />

For each of the user categories developed above, there are corresponding requirements in terms of<br />

travel-time reliability. In order <strong>to</strong> obtain an understanding of user needs, the research team<br />

conducted a review of literature dealing with travel-time reliability. Subsequently, surveys in the<br />

form of focus group meetings of roadway users and stakeholders were conducted <strong>to</strong> supplement<br />

prior work done by the research team.<br />

Passenger <strong>Travel</strong>ers<br />

The travelers may perceive the variability in travel time in different ways depending on the context<br />

of the trip. Thus, one may have <strong>to</strong> define measures of travel-time reliability that are appropriate for<br />

the different types of trips. For instance, the following could serve as reliability measures for trips<br />

classified by frequency and flexibility:<br />

Daily, Constrained Trips: The traveler “sees” the day-<strong>to</strong>-day variability in travel time for these<br />

trips. Further, the traveler would like <strong>to</strong> arrive at the destination at a certain time. For these trips,<br />

reliability can be defined as the invariability in arrival time at destination from day <strong>to</strong> day.<br />

Daily, Unconstrained Trips: The traveler “sees” the day-<strong>to</strong>-day variability in travel time, but there<br />

is no fixed arrival-time requirement for these trips against which a measure of “schedule-delay”<br />

can be calculated. For these trips, reliability can be defined as the invariability in travel time from<br />

day <strong>to</strong> day.<br />

Occasional, Constrained Trips: The traveler does not “see” the day-<strong>to</strong>-day variability as the trips<br />

are not made daily. However, the variability affects the traveler’s ability <strong>to</strong> reach the destination on<br />

time (This is important as these are temporarily constrained trips). For these trips, reliability can be<br />

defined as the ability <strong>to</strong> reach the destination on time.<br />

Occasional, Unconstrained Trips: The traveler does not “see” the day-<strong>to</strong>-day variability as the trips<br />

are not made daily. Further, there is no fixed arrival-time requirement for these trips against which<br />

a measure of “schedule-delay” can be calculated. However, the system reliability may affect how<br />

long the experienced travel time is relative <strong>to</strong> the expected travel time. For these trips, reliability<br />

can be defined in terms of how close the experienced travel time is <strong>to</strong> the expected travel time.<br />

INTRODUCTION Page 6

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