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What is Corporate Social Responsibility? - InnoTrain CSR

What is Corporate Social Responsibility? - InnoTrain CSR

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Opening questions about <strong>CSR</strong> on the market:<br />

� How good <strong>is</strong> your knowledge of the ecological and social impacts of your<br />

products?<br />

� How do you make sure that your customers are properly, completely and<br />

intelligibly informed about products and services?<br />

� Do you know under which ecological and social conditions your suppliers and<br />

business partners work, especially those abroad?<br />

� Is your company settling invoices from suppliers and sub-contractors timely<br />

and fairly?<br />

� Is your company cooperating in the development of <strong>CSR</strong>, for example in your<br />

industry within the network of other companies?<br />

� Is your company generating competitive advantages or an increased turnover<br />

thanks to <strong>CSR</strong>?<br />

Opening questions about <strong>CSR</strong> relating to environmental topics<br />

� Are you recording the environmental impacts of your company, e.g. the energy<br />

consumption or waste generation?<br />

� How are you reducing the negative environmental impacts within your<br />

company?<br />

� Are possible environmental impacts a criterion when developing new products<br />

or services (e.g. energy consumption, life time, recycling)?<br />

� Are you informing customers, business partners or the local surroundings<br />

about the environmental impacts emanating from your company? <strong>What</strong> are the<br />

reactions and the feedback and how are you dealing with them?<br />

Opening questions about <strong>CSR</strong> in the community<br />

� From the company's point of view, what are the problems in the community at<br />

your location?<br />

� <strong>What</strong> developments have a negative or positive effect on your company and<br />

what can your company do about it?<br />

� Are you as employee encouraged or supported to participate in the local<br />

community?<br />

� How could the social commitment of employees and the company overall be<br />

integrated into the human resources development and the corporate concept?<br />

� Is your company communicating social commitment to employees, customers,<br />

business partners and the public?<br />

� Is your company leading an active dialogue with external experts and<br />

stakeholders from the community or other areas?<br />

The project "<strong>InnoTrain</strong> <strong>CSR</strong>" <strong>is</strong> organized by GILDE GmbH and has been funded with support from the European Comm<strong>is</strong>sion. Th<strong>is</strong> publication reflects the<br />

views only of the author, and the Comm<strong>is</strong>sion cannot be held responsible for any use which may be made of the information contained therein. 12/2010<br />

,<br />

<strong>InnoTrain</strong> <strong>CSR</strong><br />

www.csr-training.eu

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