What is Corporate Social Responsibility? - InnoTrain CSR

participants at the table are supported and moderated by the respective host. During
the first round of the "CSR world cafe", the moderator's role consists in welcoming
the participants and providing a brief introduction of the topic. The moderator then
asks every participant to provide feedback on the presented topic. The guests are
encouraged to present their different points of view, evaluations, experiences,
proposals and ideas. The moderator should pay attention that all participants voice
their opinion and participate actively in the discussion. This is to ensure the exchange
of ideas and know-how about the motto of the "CSR world cafe". In addition, the
moderator will document the participants' main impulses during the discussion at the
table in bullet form on a "table paper" (e.g. flip chart paper). The "table protocol"
should be compiled with the participation of all discussion participants. The
host/moderator of the tables in the "CSR world cafe" makes a significant contribution
to the success of the event by constantly bringing back the focus of the discussion to
the topic defined for their table. Without regulating the contents, he enables
constructive contributions to the conversation which link different opinions and ideas
and may produce new courses of action.
The start and end of the first round of discussions can be announced for example by
means of a gong. After that, the participants casually rearrange themselves at
different tables to form a new discussion round. The respective host of every table
welcomes the new group with a brief summary about what was discussed at the table
earlier and documented as keywords. S/he relays the main ideas of the previous
round to the newly arrived. The participants then jointly continue the discussion
based on the previous ideas and again document their conclusions in bullet form.
The main potential of the exchange of tables and groups is that people are
discussing a specific topic with many different people and are adding their own
contributions to previously documented knowledge and ideas. After the end of the
second creativity session, the "CSR world cafe" enters its third and last round to
obtain once again thought-provoking impulses and further interconnections with the
respective CSR topic. After taking a break, the summarised results will be presented
and reflected on in the entire group.
Exercise 8.5. (approximately 60 minutes)
Realise a "CSR world cafe" with the participants of your seminar programme. In
doing so, you may refer to the CSR examples presented in the movie and other
example companies presented in this compendium. You may decide to use the "CSR
world cafe" as a group method several times in different phases of your programme.
Hint: You can also use the method of a „CSR world cafe“ without moderators, i.e. at
the strategic kick-off of a CSR orientation in a company. An hour before the next
annual meeting or Christmas celebration takes place in the company all employees
could be motivated for a brain walking on CSR topic tables.
The project "InnoTrain CSR" is organized by GILDE GmbH and has been funded with support from the European Commission. This publication reflects the
views only of the author, and the Commission cannot be held responsible for any use which may be made of the information contained therein. 12/2010
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InnoTrain CSR
www.csr-training.eu