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Public Health Law Map - Beta 5 - Medical and Public Health Law Site

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entered the patient’s description of the accident into the medical record, this would<br />

not be admissible because investigating accidents is not part of the regular course<br />

of business for a physician. Thus, the information about the accident would be<br />

excluded from the courtroom as hearsay.<br />

In general, physicians should refrain from making entries into the medical record<br />

that are not directly concerned with the provision of medical care or with legal<br />

matters that are necessary to the rendering of medical care (for example,<br />

guardianship status or court orders bearing on the rendering of medical care).<br />

b) Personal Knowledge<br />

The requirement that the entry be made by someone who has personal knowledge<br />

of the event being recorded or that the information be transmitted directly to the<br />

person making the entry from someone who has personal knowledge allows a<br />

physician to dictate notes to be transcribed <strong>and</strong> put in the chart. The transcriptionist<br />

need not have any personal knowledge of the medical care rendered because he or<br />

she is getting the information from someone who is familiar with the care given.<br />

The requirement of personal knowledge is a problem in teaching institutions. In<br />

some cases, a physician may write chart notes <strong>and</strong> summaries for a patient he or<br />

she has not personally cared for or discussed with the physician who did care for the<br />

patient. If the recording physician does nothing more than summarize data already<br />

in the medical record, there will be no problem with the personal knowledge<br />

requirement, because the physician, by reviewing the record, will have personal<br />

knowledge of the data in the record.<br />

Problems arise when the physician draws conclusions about the patient’s condition<br />

based on data in the record. Although these conclusions are incorporated in the<br />

medical record, they are not based on personal knowledge of the patient’s<br />

condition. This failure of personal knowledge could be legal grounds for attacking<br />

the admissibility of the conclusions in court.<br />

c) Timely Entry in the Usual Course of Business<br />

The requirement of the law that is most frequently not complied with is that the<br />

entry be made at or near the time of the act, event, or condition described. The<br />

courts allow reasonable delay, given the circumstances of the business. Most<br />

hospitals use the Joint Commission on Accreditation of <strong>Health</strong>care Organizations<br />

30- day st<strong>and</strong>ard for completing the chart, with certain time- critical entries to be<br />

completed in 72 hours. (This does not mean that entries can be backdated. Progress<br />

notes <strong>and</strong> other daily memor<strong>and</strong>a must be made on the day to which they pertain.)<br />

Although the courts would generally ignore this delay, it is certainly questionable<br />

whether 30 days is a reasonable delay. Since both plaintiffs <strong>and</strong> defendants usually<br />

want the record admitted to court, there has been little litigation on whether<br />

medical records actually meet the requirements of the business records<br />

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