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Public Health Law Map - Beta 5 - Medical and Public Health Law Site

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A very important part of the investigation is preserving physical evidence. If the<br />

patient was injured by a defect in a piece of equipment, the proper party to sue may<br />

be the equipment manufacturer. The risk manager must be very careful to<br />

determine if the injury resulted from the design or construction of equipment rather<br />

than from an error by the hospital staff. Defective equipment can range from a<br />

multimillion- dollar X-ray therapy machine to a surgical needle. The entire hospital<br />

staff, both nursing <strong>and</strong> medical, should be carefully informed about the product<br />

liability issues in medical lawsuits. An extremely important part of any incident<br />

investigation is the recognition of risks that parties other than the medical care<br />

providers are legally responsible for.<br />

The modern hospital acts as both a nursing service <strong>and</strong> a medical supply house.<br />

The hospital supplies drugs, surgical equipment, diagnostic equipment, toilet<br />

tissue, <strong>and</strong> an enormous list of other items. In most cases, the hospital passes these<br />

items along to the patient without altering them from their manufactured state.<br />

There is not even much presterilization since the advent of disposable medical<br />

supplies. If an item that the hospital dispenses injures a patient, the hospital wants<br />

the patient to sue the manufacturer of that item rather than the hospital. If the<br />

patient does sue the hospital, the hospital should then sue the manufacturer for<br />

whatever damages the lawsuit causes the hospital to suffer. The investigator must<br />

ensure that the identity of the item that injured the patient is determined, <strong>and</strong> that<br />

the item is preserved for future testing <strong>and</strong> investigation. This should be part of the<br />

incident reporting process. The staff must be encouraged to save the defective item<br />

<strong>and</strong> any packaging material that has not been destroyed. These items should be<br />

sealed in clear plastic bags <strong>and</strong> carefully labeled as to the patient <strong>and</strong> the incident.<br />

The risk manager should immediately determine who the manufacturer is <strong>and</strong><br />

check the remaining stock of the item for defects. The remaining units should be<br />

impounded <strong>and</strong> the manufacturer asked to replace them. It is very important not to<br />

allow a second patient to be injured by the same item. The first injury may be the<br />

manufacturer’s fault, but the second injury will be the hospital’s fault.<br />

An incident involving a defective product should be brought to the attention of the<br />

hospital’s counsel. While it may be possible to prevent the discovery of<br />

information about the defective product, such prevention is not desirable. The<br />

attorney may need to institute legal action against the product’s manufacturer to<br />

protect the hospital’s interests. The attorney may also want to cooperate with the<br />

patient’s attorney. If the patient’s attorney can sue the manufacturer of a defective<br />

product, that attorney will be more likely to settle with the hospital. This occurs<br />

because it is much simpler (<strong>and</strong> more lucrative) to litigate a defective product claim<br />

than a medical malpractice claim. To take advantage of this, the hospital must be<br />

prepared to share information with the patient’s attorney. To make these types of<br />

action more effective, the quality control program must be coordinated with the<br />

hospital’s purchasing program. The purchasing agent should know the<br />

manufacturer <strong>and</strong> distributor for each item that is purchased. The hospital must<br />

avoid purchasing items that have an unclear origin or are manufactured by a<br />

company against which it would be difficult to obtain a judgment. This may not be<br />

important for items such as tissue paper, but for items with great potential for harm,<br />

214

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