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Public Health Law Map - Beta 5 - Medical and Public Health Law Site

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proper diagnosis. The physician lost. The jury did not believe that he had properly<br />

informed her of the value of the test. His credibility was undermined because she had<br />

dutifully returned for gynecological checkups, including pelvic examinations, <strong>and</strong> he<br />

had never documented the refusal of the test in the medical record. It was hard to<br />

believe that she would go to this much trouble <strong>and</strong> refuse a minor diagnostic test.<br />

Problems also arise if the patient has misunderstood either the physician’s directions<br />

as to the need for further care or the seriousness of forgoing further care. In this<br />

situation the patient is not intentionally accepting the risk of injury. The physician<br />

may be liable if it can be established that the patient was not properly informed about<br />

the need for further treatment. There are steps the physician may take to ensure that<br />

the patient receives the proper information, but nothing can ensure that the patient<br />

underst<strong>and</strong>s this information. Since the goal of the physician is to prevent patient<br />

injuries whenever possible, he or she should make some effort to follow up with<br />

patients who do not return for needed visits.<br />

Patients sometimes discharge their physicians explicitly. They may fire the physician<br />

over a disagreement or courteously inform the physician that they are seeking care<br />

elsewhere. In either case, the physician should endeavor to identify the subsequent<br />

treating physician <strong>and</strong> document the patient’s decision to seek care elsewhere. If the<br />

patient has a new physician, the patient should be asked to write down the name of<br />

the new physician so that records may be forwarded. If the patient has not made<br />

arrangements for care, the physician should reiterate the need for care <strong>and</strong> offer to<br />

help the patient find a new physician. These efforts will help ensure that the patient<br />

receives proper care. If, despite the physician’s efforts, the patient does not follow<br />

through in seeking proper care, there will be evidence that the original physician<br />

made a good- faith effort to help the patient.<br />

Many medical insurance schemes use financial incentives to coerce patients into<br />

ab<strong>and</strong>oning their usual physicians. The purpose is to shift patients to the care of<br />

physicians who have agreed contractually with the insurance company to accept<br />

reduced fees, modify their way of practice, or both. The effect is that the patient is<br />

forced to discontinue an established medical relationship <strong>and</strong> seek care from a new<br />

physician who is unfamiliar with the patient’s condition. This poses a legal risk to<br />

physicians who subsequently treat these patients. Patients who are forced to ab<strong>and</strong>on<br />

a long-st<strong>and</strong>ing relationship with a physician may be very dem<strong>and</strong>ing of a physician<br />

they see under duress. This increases the probability that misunderst<strong>and</strong>ings <strong>and</strong> bad<br />

results will escalate to litigation. It also puts the physician at a medical disadvantage.<br />

He or she is expected to pick up the patient’s care exactly where the previous<br />

physician left off, without the benefit of the previous physician’s knowledge of the<br />

patient.<br />

The physician who accepts a new patient who has sought care voluntarily is not<br />

expected to have all the knowledge of the patient’s condition that the previous<br />

physician possessed.<br />

3. Physician-Initiated Termination of Care<br />

248

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