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Public Health Law Map - Beta 5 - Medical and Public Health Law Site

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1. Are high-risk or difficult births excluded from the system? This does not appear to<br />

be the case. Physicians who use the system generally use it for all deliveries.<br />

2. Is there a bias in the selection of physicians using the system? This raises an<br />

intriguing question. If it is not the prenatal care system that protects these physicians<br />

from litigation, then what other physician characteristics correlate with an extremely<br />

low rate of birth injury claims? (Experience with communities where all the<br />

physicians use the system seem to mitigate physician selection as the sole basis for<br />

the system’s effectiveness.)<br />

3. Thinking Like a Plaintiff’s Attorney<br />

These systems prevent litigation for three reasons. The first is that they prevent the<br />

systems failures that result in prenatal care–related injuries. The second is that they<br />

reduce the patient’s incentive to sue. By making her a partner in her care <strong>and</strong> by<br />

providing full information about potential problems, the patient is less likely to be<br />

angry <strong>and</strong> surprised by things that happen in her care. Third, they present an<br />

unambiguous record of the care provided, the information given each woman, <strong>and</strong><br />

the woman’s choices based on that information. In this regard, the patient education<br />

h<strong>and</strong>outs are as important as the record. Without the patient education component of<br />

the system, structured records are less credible because they are easy to alter. If the<br />

patient receives a h<strong>and</strong>out, it helps prove the care was rendered. Perhaps most<br />

important for the psychology of litigation, they present this information in a well-<br />

organized, graphically attractive form. This is in stark contrast to the illegible notes<br />

or stream of consciousness dictations that make up many medical records. Physicians<br />

<strong>and</strong> their attorneys see so many medical records that they do not appreciate that most<br />

laypersons assume that medical records are an important measure of a physician’s<br />

skills. A skillful plaintiff’s attorney can easily convince a juror that sloppy,<br />

incomplete medical records equate to sloppy incomplete care.<br />

The combination of extensive patient h<strong>and</strong>outs <strong>and</strong> a complete <strong>and</strong> well- structured<br />

record creates the impression that the physician was careful <strong>and</strong> competent. This<br />

makes the case much less attractive to a plaintiff’s attorney whose strategy is to win<br />

on jury sympathy rather than on a showing of clear <strong>and</strong> unambiguous negligence.<br />

Conversely, a highly structured record used improperly is a litigation disaster. If the<br />

records are completed haphazardly <strong>and</strong> the patients are not given the proper<br />

information, the record is no longer self- auditing <strong>and</strong> will no longer prevent systems<br />

failures. Its elegant structure turns against the physician, making the record the<br />

plaintiff’s best evidence of the physician’s negligence. This has led some defense<br />

attorneys to recommend against the use of structured records, based on the correct<br />

analysis that physicians who do not use the system properly will be hard to defend. It<br />

ignores the probability that most physicians will use the system properly <strong>and</strong> thus not<br />

be sued.<br />

D. The Birth Plan<br />

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