A Proposal for a Standard With Innovation Management System

Panayiotis Ketikidis et al.
contact between learners and instructors. On-line or off-line communication through teleconferencing
collaboration or wikis and fora respectively are comfortably employed as best practice.
Figure 1: The flying faculty model (Kefalas & Ketikidis, 2012)
4.2 Learning technologies for enhancing the learning experience
As discussed in the previous section, the use of learning technologies is vital for the MSc in BMT
which is delivered in executive mode under the flying faculty model. To this extent, Table 2 discusses
several learning technologies that are used for delivering the MSc in BMT programme and enhancing
the students’ learning experience.
Table 2: Learning technologies to enhance student learning experience (Kefalas & Ketikidis, 2012)
Learning Technology Activities used
Virtual Learning All learning material is in electronic form and is accessible through the
Environment
structures of a VLE.
Screencasts Presentations are created off line, with or without the lecturer’s video image in
order to be used for delivering introductory material, giving how-to guidelines
and/or feedback or any other off-line activity.
Podcasts Presentations where video seems unnecessary, guidelines, individual or mass
feedback or any other off-line related activity.
Virtual Classrooms Synchronous live presentation and collaboration in a virtual classroom that
allows direct on-line interaction through video, audio, text and a shared
blackboard, e.g. classes, tutorials, presentations and committees.
Teleconferencing As in virtual classrooms but aimed mainly for discussions without the need of
heavy collaboration facilities, e.g. supervision, advising & focus groups.
Instant Messaging As in teleconferencing without the video, mostly aimed towards informal
everyday collaboration between staff and students or among students.
Video streaming Synchronous live presentations that take place elsewhere in a form of an
invited speaker or workshop presentations.
Wikis Asynchronous collaboration using shared documents that lead to an emergent
result, mainly for student collaboration or project supervision.
4.3 Student services for support and feedback
The fact that the MSc in BMT is delivered with the flying faculty model in remote locations entails a
risk: students may feel isolated. After all, they do not come in contact with their lecturers on a daily or
weekly basis, they are unable to physically drop by the office for questions or even read a poster
about a student party that has been posted on an announcement board. In order to better support our
MSc in BMT students, CITY College has implemented a wide range of services and student-staff
interactions in order to alleviate a possible feeling of isolation. Such services include staff specific
online office hours where a lecturer is available for teleconferencing and the extensive use of social
media and centralised and decentralised emailing lists for ensuring the timely and targeted
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