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A Proposal for a Standard With Innovation Management System

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Panayiotis Ketikidis et al.<br />

dissemination of in<strong>for</strong>mation among the University of Sheffield, City College and its international<br />

partner universities.<br />

Furthermore, we consider that one of the most important aspects <strong>for</strong> supporting our students that<br />

attend the MSc in BMT programme is response to detailed feedback. Feedback is the cornerstone of<br />

all learning and vital <strong>for</strong> students to understand and evaluate their progress and to become better<br />

independent learners. We have placed great emphasis on devising effective and efficient<br />

mechanisms <strong>for</strong> providing excellent quality supervision on assignments and the dissertation and<br />

detailed and personalised feedback on students’ work. These mechanisms are categorized according<br />

to the type of feedback.<br />

Formative feedback: after the weekend delivery of every unit, students work on their assignment <strong>for</strong><br />

about a month. During this period at least two scheduled group meetings take place in a virtual<br />

classroom where the unit leader provides guidance on the assignment and students have the<br />

opportunity to clarify issues related to the assignment requirements. The unit leader also provides<br />

<strong>for</strong>mative feedback in one-to-one individual meetings with students over teleconferencing.<br />

Summative feedback: individual and detailed feedback on students’ submitted work is provided in two<br />

ways. The first one is a detailed feedback <strong>for</strong>m that was created specifically <strong>for</strong> the MSc in BMT<br />

programme. The <strong>for</strong>m provides feedback against the learning outcomes of the assignment and<br />

discusses overall strengths and weakness. In addition, since the students submit their assignments<br />

electronically, we also mark it electronically. There<strong>for</strong>e, the second way <strong>for</strong> providing summative<br />

feedback allows the students to view their submitted work with the annotated comments that we have<br />

made. In this manner, students are able to see within their assignment the specific mistakes that were<br />

made.<br />

4.4 Quality assurance mechanisms <strong>for</strong> the MSc BMT<br />

Assuring the quality of the MSc in BMT is of high priority due to the programme’s mode of delivery at<br />

remote sites under the flying faculty model and its interdisciplinary nature. The quality of the MSc in<br />

BMT programme is assured through a diverse set of the college’s quality assurance mechanisms <strong>for</strong><br />

the provision of Higher Education. These mechanisms have repeatedly proven their effectiveness and<br />

efficiency and consist of individuals, boards, committees and procedures at two different levels:<br />

institutional level and departmental level.<br />

At the institutional level the main quality assurance mechanisms are the following:<br />

� The College Administration Board which decides the main policies, strategies and tactics of the<br />

College, monitors the running of the departments and their progress in achieving their goals in<br />

every field and applies constant quality assessment of the education provided.<br />

� The International Faculty Advisory Board which advises on education, staffing, research,<br />

recruitment, publicity, strategic planning, corporate planning, administration and industrial liaison.<br />

� The Quality Strategy and Enhancement Committee which establishes, monitors and enhances a<br />

framework <strong>for</strong> quality, programme organisation, curriculum design, content and programme interrelation,<br />

student communication and representation, student support and guidance and many<br />

other quality assurance and control procedures.<br />

� The International Faculty Learning and Teaching Committee which oversees the development of<br />

the college’s Learning and Teaching strategies, maintains and enhances the learning and<br />

teaching culture of the faculty, ensures appropriate implementation of University policies and<br />

procedures and ensures that student views are appropriately represented in Faculty learning and<br />

teaching discussions.<br />

At the departmental level the primary quality assurance mechanisms include:<br />

� Academic Boards which take all academic decisions concerning the departments. They deal with<br />

the delivery running of the programmes, staff and student matters, development of curricula and<br />

quality assessment. All academic staff members who are actively involved in the MSc in BMT<br />

programme participate in these bi-weekly boards under the chairmanship of the Head of the<br />

department.<br />

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