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Welcome to Sandhills Community College

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CURRICULUM COURSE DESCRIPTIONS 321<br />

HRM-120 Front Office Procedures 3 (3-0) S<br />

Prerequisites: None<br />

Corequisites: None<br />

This course introduces a systematic approach <strong>to</strong> lodging front office procedures.<br />

Topics include reservations, registration, guest satisfaction, occupancy and revenue<br />

management, security, interdepartmental communications, and related guest services.<br />

Upon completion, students should be able <strong>to</strong> demonstrate a basic understanding of<br />

current front office operating systems, including efficient and courteous guest<br />

services. (2011 FA)<br />

HRM-140 Legal Issues-Hospitality 3 (3-0) F<br />

Prerequisites: None<br />

Corequisites: None<br />

This course covers the rights and responsibilities that the law grants <strong>to</strong> or imposes<br />

upon the hospitality industry. Topics include federal and state regulations, his<strong>to</strong>rical<br />

and current practices, safety and security, risk management, loss prevention, relevant<br />

<strong>to</strong>rts, and contracts. Upon completion, students should be able <strong>to</strong> demonstrate an<br />

understanding of the legal system and the concepts necessary <strong>to</strong> prevent or minimize<br />

organizational liability. (2011 FA)<br />

HRM-160 Info Systems for Hosp 3 (2-2) F<br />

Prerequisites: None<br />

Corequisites: None<br />

This course covers current technology and technological issues for the future as they<br />

apply <strong>to</strong> the hospitality industry. Emphasis is placed on the effect of technology on e-<br />

commerce, human resources, menu management, and hospitality management<br />

systems. Upon completion, students will be able <strong>to</strong> demonstrate competence in<br />

utilizing contemporary information application systems in a hospitality setting. (2011<br />

FA)<br />

HRM-210 Meetings & Event Planning 3 (3-0) F<br />

Prerequisites: ENG-085<br />

Corequisites: None<br />

This course introduces concepts related <strong>to</strong> the planning and operation of conventions,<br />

trade shows, professional meetings, and foodservice events. Emphasis is placed on<br />

methods of marketing, selling, organizing, and producing conventions, events, and<br />

trade shows that will increase financial and environmental value. Upon completion,<br />

students should be able <strong>to</strong> demonstrate an understanding of management principles<br />

for multi-function, multi-day conferences and events. (2011 FA)<br />

HRM-215 Restaurant Management 3 (3-0) F<br />

Prerequisites: ENG-085, CUL-135<br />

Corequisites: None<br />

This course provides an overview of the responsibilities and activities encountered in<br />

managing a food and beverage operation. Topics include planning, organization,<br />

accounting, marketing, trends, and human resources from an integrated managerial<br />

viewpoint. Upon completion, students should be able <strong>to</strong> demonstrate an<br />

understanding of the operation of a restaurant. (2011 FA)

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