Accreditation - Hartnell College!!

Institutional Self Evaluation – 12-05-12
The college works continuously to ensure that students have access to quality student services
irrespective of where and when they attend Hartnell College classes. To this end:
Critical services such as financial aid, admissions and records, and counseling
have been available on the Main Campus from 8 a.m. to 7 p.m. Monday
through Thursday, and 8 a.m. to 5 p.m. on Fridays. As of Fall 2012, the
college reduced these hours on a trial basis, after noticing that a couple of
planned efficiencies were bearing fruit: (1) making admissions and records
and financial aid processes available on the website; and (2) training students
to work as student ambassadors to show others how to access web services.
The new office hours are 8 a.m. to 6 p.m. Monday through Thursday, and 8
a.m.-1 p.m. on Fridays.
Student services staff at the satellite locations, the Alisal Campus and the
King City Education Center, hold positions that combine the duties of the
most essential services that students attending classes at those facilities need.
Those positions are called student services technician, and they are trained to
provide admissions, registration, Board of Governors Fee Waiver (BOGW),
general financial aid information, assessment services, and cashiering services
to students. Beginning in Fall 2012, these positions have been upgraded to
enrollment services specialist positions, which have can give more complete
financial aid assistance. Thus, students at all campuses receive the same level
of services. This was part of the college‘s redesign plan, but only now, with
the reduced hours of need, is it affordable.
Counseling services and advising are available through professional
counselors daily and on-site at the Main Campus, Alisal Campus and King
City Education Center. Onsite, evening counseling appointments are
available at the Alisal Campus at least three evenings per week and are
available both via a set schedule and as requested at the King City Education
Center. In 2011-12, to ensure that Hartnell College students had immediate
access to counseling services (for academic, career, and personal counseling,
in addition to education plan development, financial aid appeals, and other
services), the Division hired nearly one dozen adjunct/part-time experienced
counselors to ensure adequate coverage of this key set of services during
morning, afternoon, and evening hours at our various locations.
Assessment and placement testing on the Main Campus is scheduled during
morning, afternoon, weekend, and evening time periods to accommodate
students taking classes during these times, as well as daytime students from
our two centers and online students who are required to be assessed. The
assessment schedule can be found on our website at
http://www.hartnell.edu/students/staar/. Assessment and placement testing is
also scheduled on a periodic and specific basis onsite at the Alisal Campus
and King City Center.
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