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Accreditation - Hartnell College!!

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Institutional Self Evaluation – 12-05-12<br />

For online students, admissions, counseling and advising services are<br />

available via the Web. Distance education students requiring counseling and<br />

advising assistance simply request such assistance, ask a question, describe a<br />

need, etc., online and a tenured, full-time, experienced counselor will respond<br />

with appropriate assistance within 1 working day (sometimes the same day).<br />

Each general counselor is provided assigned time in their daily schedules for<br />

―follow-up/online‖ counseling assistance. An Orientation to <strong>College</strong> session is<br />

offered online to assist distance education-only students, as well as students<br />

who are also taking face-to-face classes at one of our centers or the Main<br />

Campus. The Orientation information can be found on our website at<br />

http://www.hartnell.edu/orientation/.<br />

In addition, for online and all students, the college has invested heavily since<br />

the last Institutional self evaluation on a more comprehensive set of online<br />

services via the college webpage. Students can apply for admission and<br />

financial aid, pay their fees, register for classes, drop classes, leave<br />

information requests for various campus and student affairs services, access<br />

the college Catalog, handbooks, policies, and myriad other services. Our<br />

online catalog can be obtained online at<br />

http://www.hartnell.edu/academics/catalogs/.<br />

The college and Division recognize that, as a Hispanic Serving Institution, many of its<br />

students and their families may prefer assistance in Spanish. To this end, bilingual assistance<br />

(in real time) is available for those seeking information and/or assistance from such services<br />

as Admissions and Records, Financial Aid, EOPS, DSPS, Counseling, Assessment, GEAR<br />

UP, K-16 Bridge Program, and TRIO, among others. The college also provides bilingual<br />

services throughout the District, and makes bilingual staff available to community members<br />

and potential students at college fairs, career nights, high school outreach assemblies, and<br />

parent information nights.<br />

The college Catalog and Semester Schedule of Classes are continually updated to ensure the<br />

latest instructional programs and services, contact information, campus policies, and course<br />

requirements are provided. Students have broad and instant access through hard copy<br />

versions (soon to be phased out) and online on the college website.<br />

The college continues to strive to meet the same successes described in its last Institutional<br />

self evaluation. It has:<br />

Physically reorganized the Division of Student Affairs and created a ―onestop‖<br />

service experience for students on the Main Campus in the CALL<br />

building.<br />

Page 144

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