Accreditation - Hartnell College!!

Institutional Self Evaluation – 12-05-12
augmented to prioritize and address the various areas of need. The college will create a
Professional Development Program to support training and to hold monthly meetings to
assess training needs and to plan, develop and deliver new technology trainings to faculty,
staff and administrators.
III.C.1.c
The institution systematically plans, acquires, maintains, and upgrades or replaces
technology infrastructure and equipment to meet institutional needs.
Descriptive Summary
Hartnell College systematically provides the staffing, organization, funding and participative
governance structures necessary to ensure the effective management, maintenance and
operation of its technological infrastructure and equipment.
The following sections explain efforts and initiatives being pursued and supported to plan,
maintain, upgrade or replace technology infrastructure to meet institutional needs.
IT STAFFING TO SUPPORT INSTITUTIONAL NEEDS
IT: The management, maintenance and operation of the college‘s technological infrastructure
and equipment is primarily handled through the District‘s central technology organization,
Information Technology Services (ITS). ITS is organized to support the development,
improvement and support of IT systems, including software applications, networks,
instructional computer labs, smart classrooms, personal computing and telephony for the
District‘s Main Campus, Alisal Campus, and King City Education Center. In addition to
providing direct technical support through staff, ITS manages some of its systems through
outsourcing contracts. The college has invested in scheduling software to improve the
efficiency of counseling sessions by increasing the number of sessions in which a counselor
can engage.
College Staffing: In addition to the staffing in ITS which handles all network, account
management, software, telephony, and help desk related tasks, the college provides a limited
number of IT staff to directly assist with instruction in computer and faculty centered
professional development labs (FRC). The college also has a web coordinator who
coordinates and maintains the college‘s website. The college has established a senior
leadership position for oversight and coordination of technology and is currently held by Vice
President of Information and Technology Resources, Matthew Coombs.
External Staffing: The college outsources some of its IT support needs to vendors. The
college‘s learning management system (LMS) was until recently maintained by eCollege –
now by the Etudes consortium. Hartnell is following an increasing trend to use a Learning
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