Accreditation - Hartnell College!!

Institutional Self Evaluation – 12-05-12
student services, rewritten key job descriptions, created a one-stop center to better serve
students and to better organize student learning resources, implemented adjunct counselor
training sessions, provided counselors with support for conference trainings and professional
development, strengthened assessment services by providing assessment technicians/STAAR
proctors at the two educational centers, and ensured that the assessment center at the Main
Campus offered morning, afternoon, weekend, and evening assessment appointments.
The college has adopted and expanded its student information systems, acquired optical
scanners to better manage and access student records, and maintained an electronic system
that enables counselors, admissions staff, and student services professional to access a full
array of data on specific students, in real time, in order to better serve the learning and
support needs of each student served.
The college has continued to support training and conference attendance by counseling,
admissions and records, and other program staff so that they can learn the latest research and
best practices. Key front line staff have been cross-trained in enrollment services at the Main
Campus and both educational centers. Bilingual assessment technicians are at each education
center so that assessments can be conducted at each location. The college has undergone
several student learning services evaluations (PEER in 2005-06, Vision 2020 in 2007-08,
MISA evaluation in 2008-09) and completed an additional comprehensive program
evaluation of student services in the 2011-12 year again using the PEER assessment model
(II.B.25). The District has implemented various student intake, feedback, and satisfaction
surveys have been implemented throughout the Division, specifically for student learning and
support programs. The results of these surveys indicate that students are more satisfied with
the services provided to them. The HEP Program conducts pre and post-intakes on a semester
basis as well as yearly evaluations to assess student needs and the program‘s success in
meeting those needs. Data is collected on 100% of the students served in order to track
student and program success and formulate yearly plan of action. The college can
demonstrate that it researches and identifies the learning support needs of its student
population and provides appropriate services and programs to address those needs.
The college meets this standard.
Planning Agenda
None.
II.B.3.a
The institution assures equitable access to all of its students by providing appropriate,
comprehensive, and reliable services to students regardless of service location or delivery
method.
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