Accreditation - Hartnell College!!

Institutional Self Evaluation – 12-05-12
Further, the college has intensified its efforts to provide supportive services that promote
equitable access and better serve the unique needs of diverse constituencies. In addition to
those described in previous sections, these services have proven to be particularly beneficial:
Operating Child Development Centers at the Main Campus and Alisal Center.
(II.B.29)
Providing Adaptive PE programming through our Athletics Department.
Offering supplemental instruction for Biology on weekends, evening, and
online. (II.B.30)
STRATEGIES IMPLEMENTED TO ENSURE EQUITABLE ACCESS
To ensure equitable access to services regardless of service location or delivery method, we
have implemented four key strategies.
First, we have better scheduled Main Campus student learning services so that they are
available mornings, afternoon, and evenings and are therefore more accessible to local
students and those residing in other communities in our service area. We also schedule
Saturday service sessions on several weekends each term in order to accommodate the
weekend learner. To provide current students with key services during evening hours, our
Admissions and Records, Financial Aid, and Counseling Services units operate from 8 a.m. –
7 p.m. Monday through Thursday and until 5 p.m. on Fridays (except Financial Aid).
Students can access Counseling Services by both confirmed appointments or via express
counseling (service without an appointment). All student services are available all five
weekdays from 8 a.m. until at least 5 p.m. at the Main Campus and both education centers,
and on Saturdays during enrollment periods.
Second, the college has placed key staff at each education center to provide specific student
learning services. Staff at the Alisal Campus and King City centers are trained and directed to
provide admissions, financial aid, and assessment services. The Main Campus and each
education center feature student study lounges and computing facilities to provide access to
Library resources, online assistance services, online orientation sessions, class add and drop
processing, and other service needs. The college has hired and trained adjunct counselors to
complement our team of full-time permanent counselors to provide essential services face-toface
throughout the week at the two education centers, and to ensure that evening students at
the Main Campus have full access to counselors and counseling services.
Third, the college has greatly expanded its website and online support services to better serve
all College students including distance education students. A student can apply for
admissions and financial aids online and check on the status and progress of those
applications online. Students can enroll in, add, and drop classes online, they can take online
orientation classes offered by our counseling team. Students can ask counselors any question,
for any type of counseling and advising assistance and counselors typically will respond
online within one working day. Each counselor is provided daily assigned time to follow up
on online counseling requests and face-to-face sessions, as well.
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