Complete Regional Transportation Plan 2012 - Cape Cod ...

TABLE 15: “FLEX” SERVICE RIDERSHIP, FY 2009, FY 2010FY’09 FY’10July 11,317 10,850August 11,679 11,670September 4,163 5,761October 2,764 3,191November 2,083 2,213December 1,997 2,143January 1,813 2,065February 1,540 1,888March 1,952 2,424April 2,364 3,011May 3,083 3,829June 5,318 7,519Total 50,073 56,564Avg. Riders / 334 377Day** - Assuming 250 Days of Operation (No Weekends, No Federal Holidays)Source: Cape Cod RTAFlexible route service combines fixed route service and demand response service. Aflexible route bus will have an established route, but can also be ‘flexible’ and makedeviations from its route to pick up and drop off passengers. The Flex is the flexibleroute service offered by the CCRTA.The Flex route stretches from Harwichport to North Truro. The route is extended toProvincetown during the winter while the Shuttle service is suspended. Along this route,the Flex picks up passengers at any of 18 designated stops. Of these 18 designated stops,7 are “Main Stops.” This means that the Flex bus always makes a stop, usually withinfive minutes of schedule. The remaining 11 stops are “In-Between Stops,” and the Flexonly stops when a passenger is waiting, or to drop off a passenger by request. The timeof these stops vary.The bus can also “flex” off its route up to ¾ of a mile to pick up passengers who cannotreach a regular stop. Users must call the RTA at least two hours in advance in order toschedule a Flex bus pick up or drop off. The fare for a one-way “off-route trip” is $2.TTY service is available for the deaf or hearing impaired.Each Flex Bus is 12 feet wide and 29 feet long, with a seating capacity of 25.Additionally, each bus has bio-diesel capability. Low floors and hydraulic drops provideaccessibility to disabled users. Bicycle racks on the front of the Flex bus can carry up totwo bicycles.Chapter 2.3: Bus Transportation Cape Cod Regional Transportation Plan | August 2011Page 152