strategic-management

EXHIBIT 7 Avon’s Executive Team
Andrea Jung, Chairman and Chief Executive Officer
Elizabeth A. Smith, President
Charles Cramb, Vice Chairman, Chief Finance & Strategy Officer
Lucien Alziari, Senior Vice President, Human Resources
Geralyn R. Breig, Senior Vice President and President, North America
Jeri B. Finard, Senior Vice President, Global Brand President
Bennett R. Gallina, Senior Vice President, Asia Pacific, China, Western Europe, the
Middle East and Africa
Nancy Glaser, Senior Vice President, Global Communications
Donagh Herlihy, Senior Vice President, Chief Information Officer
Charles M. Herington, Executive Vice President, Latin America
John Higson, Senior Vice President, Central and Eastern Europe
Srdjan Mijuskovic, Senior Vice President, Global Sales
John F. Owen, Senior Vice President, Global Supply Chain
Kim Rucker, Senior Vice President and General Counsel
James Wei, Senior Vice President, Special Projects
6 percent in Central and Eastern Europe, 10 percent in Asia Pacific and 52 percent in
China.
Avon’s executive team, as provided in Exhibit 7, needs a clear strategic plan for the
future. Help the executives out in this regard.
References
Byron, Ellen. “Avon Investigates Its Operations in China.” Wall Street Journal 252, no. 95
(2008): B10.
Edgar, Michelle. “Courteney Cox in the Spotlight for Avon.” Women’s Wear Daily 196,
no. 118 (2008): 10.
“In Brief.” Soap, Perfumery & Cosmetics 81, no. 11 (2008): 7–7.
“The Rap on Overwrapping.” Available at www.ConsumerReports.org (November 2008).
Endnotes
1. Gogoi & Pallavi, 2008.
2. Gogoi & Pallavi, 2008.
CASE 22 • AVON PRODUCTS INC. — 2009 219