strategic-management

SUBJECT
A
Accounting (see Finance/Accounting), 106–113,
261–275
Acquiring capital, 262–266
Activity ratios, 109
Acquisitions, 158
Friendly merger, 158
Hostile takeover, 158
List of recent mergers, 160
Adapting (to Change), 8–9
Advantage (in strategy evaluation), 288
Advertising, 103–105, 256
Desirable Characteristics in a Global
Recession, 104
Aggressive Quadrant (in SPACE), 182
Alternative strategies, 137
Annual objectives, 13, 215
Art of War, 22
Art versus Science, 301
Assumptions, making them, 79
Assurance of Learning Exercises,
Chapter 1, 37–39
Chapter 2, 56–57
Chapter 3, 86–88
Chapter 4, 128–129
Chapter 5, 168–170
Chapter 6, 205–209
Chapter 7, 248–249
Chapter 8, 282–283
Chapter 9, 306
Chapter 10, 326–327
Chapter 11, 343–344
Attractiveness Scores (AS in a QSPM), 193
Auditing, 300
Environmental audit, 317–322
Avoidance, 220
B
Backward integration, 140
Balanced scorecard, 135, 295
Balancing work life and home life,
240–243
Bankruptcy, 147
Bargaining power of consumers, 77
Bargaining power of suppliers, 77
BCG Matrix, 184–188
Beliefs, 97
Benchmarking, 120, 230
Benefits (of strategic management), 16–18
Financial benefits, 17
Non-financial benefits, 18
Of a diverse workforce, 242
Board of directors, 198–200
Bonus system, 233
Boston Consulting Group (BCG) Matrix,
184–188
Boxed Inserts
Chapter 1 – McDonald’s Corporation, 4–5
Chapter 2 – Wal-Mart Stores, Inc., 42–43
Chapter 3 – Dunkin Brands, Inc., 60
Chapter 4 – Amazon.com, Inc., 92–93
Chapter 5 – Volkswagen AG, 132–133
Chapter 6 – Apple, 174–175
Chapter 7 – Google, 212–213
Chapter 8 – Johnson & Johnson,
252–253
Chapter 9 – Family Dollar Stores, 286
Chapter 10 – Walt Disney, 311
Chapter 11 – Marriott International, 331
Brand positioning, 260–261
Breakeven analysis, 112–113
Bribes, 314
Business Ethics/Social Responsibility/
Environmental Sustainability (Chapter 10),
308–327
Bribes, 314
Code of Business Ethics, 312
Definition, 312–315
Ethics culture, 313
Evaluating a code, 326
Love affairs at work, 314
Spying on competitors exercise, 326
Business failure, 146–151
Business plan, 6
Business portfolio, 184
Business-process outsourcing (BPO), 161
Business Vision and Mission, (Chapter 2),
40–57
Business strategy (vs Military strategy), 21–22
Business worth, 273–275
C
Capacity (production/operations function),
113–115
Capital budgeting, 107
Case analysis, (Part 6), 346–358
Guidelines, 346–349
Oral presentation, 351–352
Sample case analysis outline, 350, 356–358
Tips for success, 353–354
Case analysis outline, 350, 356–358
Case method, 348
Cash budget, 272
Cash cows, 186
Ceremonies, 97
Champions, 197
Chandler’s strategy/structure relationship, 221
Chapter 7, 9, 11, 12, & 13 bankruptcy, 146–147
Checklist of questions,
Finance/accounting audit checklist
of questions, 113
Management audit checklist of questions, 103
Management information systems audit
checklist of questions, 119
Marketing audit checklist of questions, 106
Production/operations audit checklist of
questions, 115
Research and development audit checklist
of questions, 117
CheckMATE Strategic Planning Software,
118–119
Chief Executive Officer (CEO), 227–229
Chief Information Officer (CIO), 69, 228
Chief Technology Officer (CTO), 69, 228
Chief Strategy Officer (CSO), 227–229
Climate change, 317, 322
Code of Business Ethics, 312–313
Cohesion Case (on McDonald’s Corporation),
27–36
Organizational structure, 29
Competitors, 33–35
Income statements, 31
Balance sheets, 32
Combination strategy, 137
Common stock financing, 94, 262–266, 338
Communication, 94, 338
Compensation, 231–234
Competitive advantage, 9–10, 94
Competitive Position (CP), (in SPACE), 181
Competitive analysis, 73–74
Competitive forces, 71
Competitive intelligence (CI) programs,
72, 74, 313
Corporate spies, 73
Definition, 72
Unethical tactics, 326
INDEX 363
Competitive Profile Matrix, 81–82
Competitive Stability (CS), in SPACE, 184
Components of a mission statement, 51
Examples, 52
Comprehensive written case analysis,
350–358
Conflict resolution, 220
Avoidance, 220
Confrontation, 220
Defusion, 220
Confrontation, 220
Conservative Quadrant in SPACE, 184
Consistency, 288
Consonance, 289
Contingency planning, 299
Controlling, 102
Cooperative agreements (among competitors),
155–158
Cooperative arrangements, 156
Cooperation among competitors, 155
Copenhagen Meeting, 322
Coral reefs, 322
Core competence, 120
Corporate agility, 295
Corporate ethics, 312–315
Cost/benefit analysis, 106
Cost leadership strategies, 151
Crafting strategies, See Art vs Science Issue,
7, 8, 301
Creed statement, 44
Critical success factors, 81–82
Culture, 97–99, 196, 235–236
Cultural pitfalls, 336
Cultural products, 97
Definition, 97
Japanese culture, 338
Mexican culture, 337
U.S. vs foreign business cultures, 335–339
Cultural forces, 97–99, 235–236
Cultural variables, 97–99
Cultural pitfalls, 97–99
Cultural products, 97
Customers, 51
Customer analysis, 103
D
Data vs information, 118
Debt financing, 262–266
Decentralized structure, 222
Decision stage, 176, 192
Defensive quadrant (in SPACE), 184
Defensive strategies, 146
Divestiture, 148–149
Liquidation, 149–150
Retrenchment, 146–148
Defusion, 220
De-integration, 140
Delayering, 229
Demographic forces, 66–67
Variables, 67
Differentiation strategies, 151
Directional vector, 182
Director of competitive analysis, 73
Distinctive competencies, 96
Distribution, 105
Diversification strategies, 143
Related, 144
Unrelated, 144–146
Diversity, 242, 335
Divestiture, 148
Dividend decisions, 107
Divisional structure, 222–225
Dogs, 187
Downsizing, 229