strategic-management

Recommendations

Info

Source: Shutterstock/Photographer Edyta Pawlowska “Notable Quotes” "Like a product or service, the planning process itself must be managed and shaped, if it is to serve executives as a vehicle for <strong>strategic</strong> decision-making." —Robert Lenz "The difference between now and five years ago is that information systems had limited function. You weren’t betting your company on it. Now you are." —William Gruber "Weak leadership can wreck the soundest strategy." —Sun Tzu "A firm that continues to employ a previously successful strategy eventually and inevitably falls victim to a competitor." —William Cohen "Great spirits have always encountered violent opposition from mediocre minds." —Albert Einstein "The idea is to concentrate our strength against our competitor’s relative weakness." —Bruce Henderson
Page 2:
This page intentionally left blank
Page 6:
Editorial Director: Sally Yagan Edi
Page 10:
To Joy, Forest, Byron, and Meredith
Page 14:
Page 18:
Page 22:
x CONTENTS Industry Analysis: The E
Page 26:
xii CONTENTS Part 4 Strategy Evalua
Page 30:
xiv CONTENTS Cases HOSPITALITY/ENTE
Page 34:
Page 38:
xviii PREFACE issues and concerns.
Page 42:
xx PREFACE current strategic-manage
Page 46:
Page 50:
xxiv ACKNOWLEDGMENTS with overly ag
Page 54:
Page 58:
xxviii CASE COMPANY INFORMATION MAT
Page 62:
xxx CASE COMPANY INFORMATION MATRIX
Page 66:
Page 70:
PART 1 Overview of Strategic Manage
Page 74:
4 PART 1 • OVERVIEW OF STRATEGIC
Page 78:
Page 82:
Page 86:
Page 90:
Page 94:
Page 98:
Page 102:
Page 106:
Page 110:
Page 114:
Page 118:
Page 122:
Page 126:
Page 130:
Page 134:
Page 138:
Page 142:
Page 146:
PART 2 Strategy Formulation CHAPTER
Page 150:
42 PART 2 • STRATEGY FORMULATION
Page 154:
Page 158:
Page 162:
Page 166:
Page 170:
Page 174:
Page 178:
Page 182:
CHAPTER 3 The External Assessment C
Page 186:
Page 190:
Page 194:
Page 198: 66 PART 2 • STRATEGY FORMULATION
Page 246: CHAPTER 4 The Internal Assessment C
Page 252: the state of Washington, where it h
Page 256: Performing an internal audit requir
Page 260: The RBV has continued to grow in po
Page 264: An organization’s culture should
Page 268: The organizing function of manageme
Page 272: should examine various methods, suc
Page 276: goods companies. Test marketing can
Page 280: TABLE 4-5 Excellent Web Sites to Ob
Page 284: FIGURE 4-3 A Financial Ratio Trend
Page 288: TABLE 4-6 A Summary of Key Financia
Page 292: FIGURE 4-6 A Before and After Break
Page 296: TABLE 4-8 Implications of Various S
Page 300:
TABLE 4-9 R&D Spending at Ten Sampl
Page 304:
esults are printed. Individuals can
Page 308:
FIGURE 4-7 An Example Value Chain f
Page 312:
CHAPTER 4 • THE INTERNAL ASSESSME
Page 316:
6. If you and a partner were going
Page 320:
Noble, Charles H., and Rajiv K. Sin
Page 324:
Instructions Step 1 Join with two o
Page 328:
Source: Shutterstock/Photosito “N
Page 332:
includes such models such as Passat
Page 336:
ottom-line performance are especial
Page 340:
TABLE 5-4 Alternative Strategies De
Page 344:
Integration Strategies Forward inte
Page 348:
• When the advantages of stable p
Page 352:
These five guidelines indicate when
Page 356:
investment. Pursuing unrelated dive
Page 360:
The largest U.S. chemical company b
Page 364:
TABLE 5-6 Recent Divestitures Paren
Page 368:
These three guidelines indicate whe
Page 372:
leadership strategy successfully, a
Page 376:
a focus strategy may concentrate on
Page 380:
to minimize risk. Joint ventures an
Page 384:
Cross-border merger and acquisition
Page 388:
First Mover Advantages First mover
Page 392:
Medical Organizations The $200 bill
Page 396:
De-integration (p. 140) Differentia
Page 400:
37. Robert Davis, “Net Empowering
Page 404:
Instructions Step 1 Go to your coll
Page 408:
Page 412:
Source: Shutterstock “Notable Quo
Page 416:
On June 9, 2009, Apple did however
Page 420:
FIGURE 6-2 The Strategy-Formulation
Page 424:
Rival firms that copy ideas, innova
Page 428:
environment may not be revealed in
Page 432:
FIGURE 6-5 Example Strategy Profile
Page 436:
The Boston Consulting Group (BCG) M
Page 440:
Cows were yesterday’s Stars. Cash
Page 444:
FIGURE 6-9 The Internal-External (I
Page 448:
develop both geographic and product
Page 452:
TABLE 6-6 The Quantitative Strategi
Page 456:
4 = highly attractive. By attractiv
Page 460:
strategy issues that face an enterp
Page 464:
example, boards could require CEOs
Page 468:
gic decisions, but they should neve
Page 472:
38. Rank BusinessWeek’s “princi
Page 476:
ASSURANCE OF LEARNING EXERCISES Ass
Page 480:
CHAPTER 6 • STRATEGY ANALYSIS AND
Page 484:
• How has the role of the board c
Page 488:
Source: Shutterstock, Photographer
Page 492:
operating policy encourages all emp
Page 496:
CHAPTER 7 • IMPLEMENTING STRATEGI
Page 500:
Page 504:
Page 508:
Page 512:
Page 516:
Page 520:
Page 524:
FIGURE 7-6 Typical Top Managers of
Page 528:
Page 532:
Page 536:
Page 540:
Page 544:
Page 548:
Page 552:
Page 556:
Page 560:
Kaplan, Robert S., and David P. Nor
Page 564:
Assurance of Learning Exercise 7C U
Page 568:
Source: Shutterstock/AJT “Notable
Page 572:
Page 576:
Page 580:
Page 584:
Page 588:
FIGURE 8-2 CHAPTER 8 • IMPLEMENTI
Page 592:
FIGURE 8-3 40.0 36.0 32.0 28.0 24.0
Page 596:
Page 600:
Page 604:
Page 608:
Page 612:
Page 616:
Page 620:
Page 624:
Page 628:
Current Readings CHAPTER 8 • IMPL
Page 632:
Page 636:
Source: Shutterstock/Diego Cervo
Page 640:
FIGURE 9-1 A Comprehensive Strategi
Page 644:
TABLE 9-2 Examples of Organizationa
Page 648:
TABLE 9-3 A Strategy-Evaluation Ass
Page 652:
CHAPTER 9 • STRATEGY REVIEW, EVAL
Page 656:
Page 660:
Published Sources of Strategy-Evalu
Page 664:
Contingency Planning CHAPTER 9 •
Page 668:
Page 672:
Page 676:
12. American Accounting Association
Page 680:
Page 684:
Source: Ivan Cholakov Gostock “No
Page 688:
CHAPTER 10 • BUSINESS ETHICS/SOCI
Page 692:
Page 696:
Page 700:
Page 704:
Page 708:
Page 712:
Conclusion Key Terms and Concepts B
Page 716:
Page 720:
Page 724:
Source: John Sartin/Shutterstock
Page 728:
FIGURE 11-1 A Comprehensive Strateg
Page 732:
8. A firm’s power and prestige in
Page 736:
A Weak Economy A weak economy still
Page 740:
dramatically across cultures. For e
Page 744:
5. Executives in India are used to
Page 748:
Issues for Review and Discussion 1.
Page 752:
CHAPTER 11 • GLOBAL/INTERNATIONAL
Page 756:
Page 760:
“Notable Quotes” "Two heads are
Page 764:
The Need for Specificity Do not mak
Page 768:
The Comprehensive Written Analysis
Page 772:
Answering Questions It is best to f
Page 776:
25. Let someone else read and criti
Page 780:
Oral Presentation—Step 4 External
Page 784:
INDEX NAME A Abetti, Pier, 281 Acoh
Page 788:
Martin, Karla L., 305 Mason, Charlo
Page 792:
SUBJECT A Accounting (see Finance/A
Page 796:
Advantages and disadvantages, 332 I
Page 800:
Sustained competitive advantage, 9
Page 804:
Strategic Management CASES
Page 808:
1 Walt Disney Company — 2009 Mern
Page 812:
EXHIBIT 2 Consolidated Income State
Page 816:
EXHIBIT 4 Revenue and Operating Inc
Page 820:
EXHIBIT 7 Disney’s Domestic Broad
Page 824:
The company also has been hosting V
Page 828:
television production, and syndicat
Page 832:
investment is required in such prod
Page 836:
insurance costs were equally challe
Page 840:
EXHIBIT 2 Merryland Amusement Park
Page 844:
The Screamer was one of the first c
Page 848:
Altria’s specific funding conditi
Page 852:
CASE 2 • MERRYLAND AMUSEMENT PARK
Page 856:
EXHIBIT 7 Kansas Employment Summary
Page 860:
Much of JetBlue’s business model
Page 864:
CASE 3 • JETBLUE AIRWAYS CORPORAT
Page 868:
EXHIBIT 4 JetBlue Corporation: Cons
Page 872:
EXHIBIT 6 Airline Bookings 2008 Boo
Page 876:
EXHIBIT 9 Direct Competitor Compari
Page 880:
4 AirTran Airways, Inc. — 2009 Ch
Page 884:
EXHIBIT 1 AirTran’s Leadership Te
Page 888:
EXHIBIT 2 Airline Quality Rating Ra
Page 892:
EXHIBIT 5 AirTran’s Selected Fina
Page 896:
EXHIBIT 7 Income Statement (all num
Page 900:
EXHIBIT 10 AirTran’s Top Domestic
Page 904:
“AirTran Airways Launches Buy-On-
Page 908:
Divisions of the Company For FY2008
Page 912:
EXHIBIT 3 The Three Largest Small-B
Page 916:
EXHIBIT 5 Family Dollar, by State a
Page 920:
EXHIBIT 6 Family Dollar’s Consoli
Page 924:
6 Wal-Mart Stores, Inc. — 2009 Am
Page 928:
EXHIBIT 2 Consolidated Balance Shee
Page 932:
EXHIBIT 3 End-of-Year Store Count W
Page 936:
EXHIBIT 4 Wal-Mart’s Organization
Page 940:
Sam’s Clubs Sam’s Clubs are mem
Page 944:
everyday. With this technology, Wal
Page 948:
Action (EEO/AA) employer, but it ha
Page 952:
7 Whole Foods Market, Inc. — 2009
Page 956:
product sales accounted for approxi
Page 960:
grocery store sector of retail was,
Page 964:
EXHIBIT 1 Whole Foods Market, Inc.,
Page 968:
EXHIBIT 4 Whole Foods Properties (a
Page 972:
8 Macy’s, Inc. — 2009 Rochelle
Page 976:
EXHIBIT 1 Macy’s Divisional Organ
Page 980:
Macy’s recently launched a series
Page 984:
(10,860) and 12,000 more than J.C.
Page 988:
9 Yahoo! Inc. — 2009 Hamid Kazero
Page 992:
EXHIBIT 1 Consolidated Statements o
Page 996:
EXHIBIT 3 Yahoo! Revenues by Groups
Page 1000:
EXHIBIT 7 Yahoo! versus Google Comp
Page 1004:
10 eBay Inc. — 2009 Lori Radulovi
Page 1008:
By 2009, eBay has attained customiz
Page 1012:
Bill Me Later, acquired by eBay Inc
Page 1016:
to gains sales by referring custome
Page 1020:
EXHIBIT 3 eBay Consolidated Income
Page 1024:
EXHIBIT 6 eBay Supplemental Operati
Page 1028:
11 Wells Fargo Corporation — 2009
Page 1032:
EXHIBIT 2 Wells Fargo/Wachovia U.S.
Page 1036:
EXHIBIT 3 Wells Fargo’s Income St
Page 1040:
EXHIBIT 5 Wells Fargo—Business Se
Page 1044:
EXHIBIT 7 Wells Fargo versus Rivals
Page 1048:
high-quality southern-style doughnu
Page 1052:
contain a doughnut-making productio
Page 1056:
Mission and Vision The current comp
Page 1060:
All stores are required to have a s
Page 1064:
13 Starbucks Corporation — 2009 S
Page 1068:
Our Coffee It has always been, and
Page 1072:
EXHIBIT 3 Starbucks’ Balance Shee
Page 1076:
EXHIBIT 4 Segment Financial Data Se
Page 1080:
Conclusion Starbucks continues to b
Page 1084:
EXHIBIT 1 USPS Summary Financial Da
Page 1088:
EXHIBIT 2 USPS Operating Expenses (
Page 1092:
CASE 14 • THE UNITED STATES POSTA
Page 1096:
EXHIBIT 10 USPS Vehicle Inventory (
Page 1100:
EXHIBIT 13 USPS Operating Statistic
Page 1104:
EXHIBIT 13 USPS Operating Statistic
Page 1108:
EXHIBIT 1 Amtrak Route Map SEATTLE
Page 1112:
CASE 15 • NATIONAL RAILROAD PASSE
Page 1116:
Page 1120:
Page 1124:
CASE 16 • GOODWILL OF SAN FRANCIS
Page 1128:
Page 1132:
Page 1136:
EXHIBIT 6 Goodwill Revenue Growth R
Page 1140:
wooden shed with the words “Harle
Page 1144:
notes, due in 2014. The money will
Page 1148:
84 percent, 80 percent, and 79 perc
Page 1152:
EXHIBIT 4 Income Statements (2006-2
Page 1156:
net income were down 2.3 percent an
Page 1160:
EXHIBIT 1 Ford Motor Company Corpor
Page 1164:
Motorcraft Ford purchased Electric
Page 1168:
carrying over $1 billion in goodwil
Page 1172:
In late 2009, Ford added shifts at
Page 1176:
the largest food company in the Uni
Page 1180:
way of creating some interactivity
Page 1184:
At year-end 2009, the company had s
Page 1188:
Prior to 2006, ConAgra was a holdin
Page 1192:
process, and Hershey extensively re
Page 1196:
EXHIBIT 2 The Hershey Company Conso
Page 1200:
acquisitions and joint ventures wit
Page 1204:
Cadbury Cadbury, formerly known as
Page 1208:
21 Johnson & Johnson — 2009 Shary
Page 1212:
EXHIBIT 2 J&J’s Mission Statement
Page 1216:
EXHIBIT 4 J&J Facilities Pharmaceut
Page 1220:
EXHIBIT 5 Large Competitors to J&J
Page 1224:
Even the largest pharmaceutical com
Page 1228:
EXHIBIT 8 J&J Balance Sheets 2006-2
Page 1232:
James Preston, the CEO of Avon, fou
Page 1236:
In their new promotions, the Avon l
Page 1240:
EXHIBIT 5 Avon’s Balance Sheets (
Page 1244:
EXHIBIT 7 Avon’s Executive Team A
Page 1248:
ut he also proved he knew how to ma
Page 1252:
Internal Factors Business Structure
Page 1256:
EXHIBIT 3 Molson Coors Consolidated
Page 1260:
The market for the target customer
Page 1264:
Another factor has been the current
Page 1268:
cost about $14 a case, or $5 less t
Page 1272:
Bradham followed the example of Coc
Page 1276:
EXHIBIT 2 PepsiCo 2008 Income State
Page 1280:
EXHIBIT 6 World Demand for the Nona
Page 1284:
EXHIBIT 7 World Chip Market In mill
Page 1288:
Coca-Cola will continue to concentr
Page 1292:
25 Pfizer, Inc. — 2009 Vijaya Nar
Page 1296:
EXHIBIT 1 Revenues by Key Products
Page 1300:
Pfizer’s consolidated Balance She
Page 1304:
EXHIBIT 7 Overview of Direct Compet
Page 1308:
number should reach $265 billion in
Page 1312:
EXHIBIT 1 Merck’s Recent Acquisit
Page 1316:
EXHIBIT 3 Merck’s Sales by Produc
Page 1320:
Industry Issues, Facts, and Figures
Page 1324:
prescriptions. Because the price of
Page 1328:
27 Nike, Inc. — 2010 1 Randy Harr
Page 1332:
The company has set a strategic goa
Page 1336:
EXHIBIT 5 Nike’s Income Before Ta
Page 1340:
Nike Customers and Price Points Bec
Page 1344:
Competition Competition in the athl
Page 1348:
eliminate quotas and tariff barrier
Page 1352:
The company acquired FrogTrader to
Page 1356:
CASE 28 • CALLAWAY GOLF COMPANY
Page 1360:
Pacific PTY Ltd., Callaway Golf (Sh
Page 1364:
3.5 percent for the first quarter o
Page 1368:
public and private golf clubs are e
Page 1372:
Standard Oil and created Standard o
Page 1376:
EXHIBIT 3 Statement of Income (mill
Page 1380:
Marketing Marketing in an energy co
Page 1384:
company in the world in 2007. The 2
show all

strategic-management

You also want an ePaper? Increase the reach of your titles

Delete template?

Save as template?