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[8] 2002 e-business-strategies-for-virtual-organizations

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Moving from e-<strong>business</strong> to i-<strong>business</strong> <strong>strategies</strong> in <strong>virtual</strong> markets<br />

Table 5.6 Staged <strong>strategies</strong><br />

dismissed out of hand in another. The choice between proprietary<br />

EDI and Internet-enabled EDI alone is one calling <strong>for</strong><br />

careful consideration and mutual understanding at the outset of<br />

any IOS project. The value of the resulting choice is unlikely to<br />

be symmetrical across partners, with a concomitant need <strong>for</strong><br />

conflict resolution – and so it goes on.<br />

Key criteria to be used in the selection of appropriate technology<br />

should include:<br />

� Scalability<br />

� Open plat<strong>for</strong>ms<br />

� Knowledge management<br />

� Internet based<br />

� Support and leverage <strong>for</strong> back-end systems such as ERP<br />

� Support <strong>for</strong> mobile users<br />

� Workflow<br />

� Robust security<br />

� Integration<br />

Model Strategy Stage Website<br />

Virtual face Customer service,<br />

personalization and<br />

marketing<br />

Coalliance/star Cost reduction and<br />

speed of processing<br />

Star/Virtual<br />

broker<br />

Efficient pricing and<br />

expanded product lines<br />

Value alliance Core <strong>business</strong><br />

concentration<br />

Market<br />

alliance/<br />

Virtual broker<br />

Expansion of products/<br />

services/<strong>business</strong><br />

Virtual space Diffusion of niche<br />

markets<br />

Presentation Static or mail order<br />

website – brochureware<br />

and advertising, online<br />

orders<br />

Communication Tailored to trading<br />

partner – view<br />

inventory/orders in<br />

hand<br />

Interaction Customer/Supplier<br />

order placement/mall/<br />

auction bids<br />

Fulfilment Links to back-end<br />

fulfilment systems<br />

Collaboration Dynamic interaction<br />

Collaboration<br />

and<br />

competition<br />

Virtual decision making<br />

and diffused control<br />

107

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