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[8] 2002 e-business-strategies-for-virtual-organizations

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e-Business Strategies <strong>for</strong> Virtual Organizations<br />

134<br />

develop a global SME based on the Internet. Particularly, Evans<br />

plans to develop a niche <strong>business</strong> in strategic management<br />

consulting <strong>for</strong> SMEs in Australia. Product offerings of the<br />

company would include electronic market research, infrastructure<br />

management solutions and <strong>business</strong> alliance brokering.<br />

Evans is keen to learn about the appropriate <strong>strategies</strong> with<br />

respect to aspects such as the <strong>business</strong> location, number of branch<br />

offices across the country, IT equipment and online infrastructure,<br />

and the types of alliances to <strong>for</strong>m in order to make his<br />

<strong>business</strong> successful. He is also interested in developing a <strong>business</strong><br />

value chain that is effectively aligned with the chosen industry<br />

and the electronic market environment from the beginning.<br />

They plan to run the <strong>business</strong> from Melbourne, Australia, where<br />

in their estimation there exists a vibrant e-commerce industry and<br />

there<strong>for</strong>e cheaper access to Internet resources. They also planned<br />

to work with a team of about eight persons, mainly with<br />

backgrounds in in<strong>for</strong>mation systems, technology management,<br />

and finance. They intend to recruit a couple of others <strong>for</strong> routine<br />

administrative support. In the bid to get going, Evans has already<br />

applied <strong>for</strong> a website address with the international Internet<br />

registrar, InterNic. That means that very soon the company must<br />

decide on a web hosting service provider with the possibility of<br />

providing a total e-<strong>business</strong> infrastructure solution.<br />

Questions<br />

1 Briefly outline the opportunities in the chosen industry <strong>for</strong> the<br />

prospective enterprise.<br />

2 What opportunities can the company take advantage of in<br />

developing some Internet presence and later exploiting some<br />

online infrastructure as part of its routine <strong>business</strong>?<br />

3 State with appropriate examples the key issues associated<br />

with an online <strong>business</strong> in the chosen area, specifying what<br />

must be considered as core competencies of the start-up<br />

firm.<br />

4 Using the five attributes of a typical SME, discuss the relative<br />

merits of (a) doubling the proposed number of staff, (b)<br />

having employees working from locations in three states –<br />

WA, SA and ACT – and (c) increasing the number and<br />

complexity of <strong>business</strong> relationships within industry.<br />

5 What Internet technologies and systems would you recommend<br />

to <strong>for</strong>m the core of the start-up <strong>business</strong>. What are some<br />

of the <strong>for</strong>eseeable developments in infrastructure as the<br />

<strong>business</strong> grows.

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