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[8] 2002 e-business-strategies-for-virtual-organizations

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e-Business Strategies <strong>for</strong> Virtual Organizations<br />

activities of disparate components of the <strong>virtual</strong> organization,<br />

IT becomes a key component, rather than the distinguishing<br />

characteristic.<br />

The position adopted in this chapter corresponds to the second<br />

approach discussed, and as a precursor to more detailed<br />

discussion, a <strong>virtual</strong> organization can be defined as ‘composed<br />

of several <strong>business</strong> partners sharing costs and resources <strong>for</strong> the<br />

purpose of producing a product or service . . . can be temporary<br />

. . . or it can be permanent. Each partner contributes complementary<br />

resources that reflect its strengths, and determines<br />

its role in the <strong>virtual</strong> corporation’ (Turban et al. 1999: 142). This<br />

stance suggests a need to discuss more fully the essential and<br />

fundamental attributes of the <strong>virtual</strong> organization.<br />

2.2.3 The hybrid VO<br />

The third approach with respect to the <strong>virtual</strong> organization is<br />

perhaps the most confusing. This approach represents an<br />

amalgam of the previous two approaches, where authors move<br />

almost interchangeably between the <strong>virtual</strong> organization as an<br />

electronic or online organization, and the <strong>virtual</strong> organization<br />

as a somewhat transient network of people, ideas, competencies<br />

and resources which come together <strong>for</strong> a particular<br />

purpose.<br />

2.3 The collaborative VO as the agile<br />

contender<br />

18<br />

A key characteristic of the <strong>virtual</strong> organization is its adaptability<br />

and flexibility in the face of turbulent <strong>business</strong> environments, a<br />

condition sometimes described as ‘agility’. Virtual <strong>organizations</strong><br />

are capable of rapid and adaptable response to changing<br />

markets whether these arise as a result of globalization,<br />

changing cost structures, changing customer needs and wants,<br />

or other similar reasons. Virtual <strong>organizations</strong> use existing<br />

organizational structures from one or more existing <strong>organizations</strong>,<br />

combining these in creative ways to <strong>for</strong>ge new organizational<br />

capabilities and competencies, thus averting the need to<br />

recruit, train, and <strong>for</strong>ge new work teams, buy new equipment<br />

and buildings, and work through a period of organizational<br />

learning. Thus, allied with its agility, an important attribute of<br />

the <strong>virtual</strong> organization is argued to be its more effective<br />

utilization of existing resources, thus creating an important<br />

source of competitive advantage.

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