[8] 2002 e-business-strategies-for-virtual-organizations

Table 8.6 Matrix for preparing to manage change
Evaluating strategies for e-business change
Major issues Response identified
Why do we need to change now?
Can we describe the present state?
What is the future state we want to see?
What will change?
What will remain constant?
What vulnerabilities will we create during
the change process?
State the critical success factors for
successful change
What are the major impediments to
change?
Table 8.7 Matrix for beginning change implementation
Major issues Planned response
Can we define our change strategy?
List the operational definitions of desired
change
Have we positioned changes as a
desirable challenge to affected staff?
How do we best use our advantages to
assist in change?
How do we minimize adverse effects on
staff and operations?
The checklist for items of interest and action may work well
when applied by an experienced group of practitioners, but a
discussion with colleagues may reveal that reaching consensus
on open-ended questions is a lot more difficult than might be
supposed. For this reason there has been a move to introduce
systematic thinking to the measurement and improvement of
corporate information technology.
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