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[8] 2002 e-business-strategies-for-virtual-organizations

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e-Business Strategies <strong>for</strong> Virtual Organizations<br />

8.10 Summary: evaluating <strong>strategies</strong> <strong>for</strong><br />

e-<strong>business</strong><br />

References<br />

186<br />

This chapter has explored the stages involved in the development<br />

of an e-<strong>business</strong> strategy. These are:<br />

� assessing organizational readiness <strong>for</strong> change helps the organization<br />

to focus on where the organization is currently and where<br />

they should be heading in an e-<strong>business</strong> environment;<br />

� identifying the economics of e-<strong>business</strong> helps the organization to<br />

compare various different e-<strong>business</strong> opportunities by evaluating<br />

their net value effect against various shareholder<br />

values;<br />

� evaluating the needs <strong>for</strong> change and per<strong>for</strong>mance measurements <strong>for</strong><br />

the future – employing the BSC technique allows the organization<br />

to assess all four levels of organizational interactions and<br />

to establish an integrated per<strong>for</strong>mance evaluation system to<br />

achieve the new e-<strong>business</strong> mission;<br />

� developing a strategy <strong>for</strong> e-<strong>business</strong> is the final stage where the<br />

<strong>business</strong> decides how it is going to package these new values<br />

into products, services or experiences.<br />

Developing <strong>strategies</strong> <strong>for</strong> e-<strong>business</strong> is not a straight<strong>for</strong>ward<br />

sequential process but rather a perpetual and iterative<br />

learning process where the organization needs to have a builtin<br />

learning and relearning capability.<br />

Beinhocker, E.D. (1997) Robust Adaptive Strategies, Sloan Management<br />

Review, Vol. 40, No. 3, 95–106.<br />

Deise, M.V., Nowikow, C., King, P. and Wright, A. (2000) Executive’s<br />

Guide to E-Business – from tactics to strategy, Wiley, Chapter 11.<br />

Kaplan, R. and Norton, D. (1996) Translating Strategy into Action: the<br />

Balanced Scorecard, Boston: Harvard Business School Press.<br />

Kauffman, S.A. (1995) Escaping the Red Queen Effect, The McKinsey<br />

Quarterly, No. 1, 118–129.<br />

Riggins, F. (1999) A Framework <strong>for</strong> Identifying Web-Based Electronic<br />

Commerce Opportunities, Journal of Organizational Computing and<br />

Electronic Commerce, Vol. 9 No. 4, 297–310.

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