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[8] 2002 e-business-strategies-for-virtual-organizations

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e-Business Strategies <strong>for</strong> Virtual Organizations<br />

alignment. The degree to which <strong>virtual</strong> organizing can be<br />

applied in the organization will relate to the extent to which the<br />

change management factors are in alignment. When these are<br />

not aligned then the organization will find itself dysfunctional in<br />

its exploitation of the <strong>virtual</strong> marketspace and so be unable to<br />

derive the maximum value benefits from its strategic position.<br />

Figure 7.3 revisits the VOCM introduced in Chapter 3 and<br />

integrates the e-<strong>business</strong> <strong>strategies</strong> – exploiter, explorer and<br />

innovator – into a knowledge management framework <strong>for</strong><br />

change management. This can be used by the organization to<br />

identify those factors where their greatest focus is required:<br />

� the exploiter strategy will focus on maximizing the effectiveness<br />

of <strong>business</strong> processes along the value chain through<br />

ITC;<br />

� the explorer strategy will extend market reach by strengthening<br />

structural alliances and interorganizational partnerships<br />

along the supply/demand chain; and<br />

� the innovator will be attempting to integrate all these<br />

processes into a <strong>virtual</strong> value chain and to move into new<br />

<strong>virtual</strong> markets.<br />

7.11 Strategies <strong>for</strong> transition<br />

162<br />

It is all very well to say that a firm must look <strong>for</strong> ways to change,<br />

but such advice is of little consequence unless we can provide a<br />

more practical set of guidelines that can be followed. This is not<br />

to say that there is any single set of guidelines that can be<br />

applied to all circumstances. If there were, then nobody would<br />

need to study management or seek effective means of implementing<br />

management in<strong>for</strong>mation systems – we could all buy<br />

the same set of rules and sit down to apply them.<br />

Recent accepted management thinking suggests that nine useful<br />

and identifiable challenges sum up the difficulties that must be<br />

addressed by any established firm looking to take advantage of<br />

adopting a <strong>virtual</strong> <strong>business</strong> model. In so far as we can <strong>for</strong>mulate<br />

a set of rules of guidance, then, you can take these as starting<br />

points and see how far you can get by applying them:<br />

1 Shifting value drivers – identify what new or emerging factors<br />

are influencing how the value of your product or process is<br />

judged by the market.<br />

2 Designing the new <strong>business</strong> model: first you must be aware of<br />

your existing <strong>business</strong> model, then you must look to see

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