[8] 2002 e-business-strategies-for-virtual-organizations

Contents
6 Globalization and e-business strategies for SMEs 110
6.1 Introduction 110
6.2 Developing infrastructures for global e-business 112
6.3 Strategic framework for managing a global SME
business 114
6.4 The virtual strategic perspective 115
6.5 Choice of online business model 116
6.6 Transforming the SME environment 119
6.7 Virtual infrastructure management 119
6.8 Case studies 122
6.9 Mapping the transformation 127
6.10 Developing a strategic plan 127
6.11 The consultant engagement process 131
6.12 Summary 132
Appendix 1 – Case: Preparing to start on online
business from scratch 133
Appendix 2 – DiBLOCKKA.com: Building a
successful online business on the
Internet 136
7 Developing knowledge-based strategies for a virtual
organization 143
7.1 Introduction 143
7.2 Developing knowledge-based strategies for a
virtual organization 143
7.3 Knowledge management – what it is and
what it isn’t 144
7.4 Knowledge as an asset 147
7.5 Knowledge classification 148
7.6 Strategies for managing knowledge 152
7.7 Creating knowledge strategies 154
7.8 Dynamic strategies for virtual organizations 156
7.9 Knowledge management in the virtual
organization 159
7.10 Virtual change management 161
7.11 Strategies for transition 162
7.12 Summary 165
8 Evaluating strategies for e-business change 167
8.1 Introduction 167
8.2 Coevolutionary strategies 168
8.3 e-business: opportunities and threats 170
8.4 Return on investment and risk analysis 172
vii