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[8] 2002 e-business-strategies-for-virtual-organizations

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e-Business Strategies <strong>for</strong> Virtual Organizations<br />

9.2 The PriceWaterhouseCoopers e-<strong>business</strong><br />

staged model<br />

Figure 9.1<br />

188<br />

Consultants PriceWaterhouse present a model of contemporary<br />

and future <strong>business</strong>, taking account of and projecting<br />

developments concerning the Internet and e-commerce/<br />

e-<strong>business</strong>. Their stages of growth, or maturity type, model is<br />

shown in Figure 9.1. This figure shows four stages of increasing<br />

<strong>business</strong> value resulting from the increasing leverage of<br />

e-<strong>business</strong>.<br />

9.2.1 Stage one<br />

In stage or snapshot one (as Martin Deise and co-authors call<br />

it), companies exploit the Internet as an alternative or additional<br />

marketing, sales and payment channel. This might<br />

resemble the <strong>virtual</strong> face model (introduced in Chapter 3) and<br />

a great variety of implementation <strong>for</strong>ms might be expected.<br />

The chief characteristics of this model as a stage are that it is<br />

advanced as both a desirable starting point <strong>for</strong> most if not all<br />

<strong>organizations</strong>, and that it treats Internet tools as add-ons to be<br />

bolted on to pre-existing processes without question.<br />

There is much to find fault with in this view, in our opinion,<br />

but this is not the place <strong>for</strong> refutation (our responses to this<br />

are distributed throughout this book – see in particular<br />

Chapters 3, 4, 5, 8, and 11).

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