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[8] 2002 e-business-strategies-for-virtual-organizations

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Figure 6.2<br />

VIM strategy<br />

Globalization and e-<strong>business</strong> <strong>strategies</strong> <strong>for</strong> SMEs<br />

related factors: nature of partnerships’ internal arrangements,<br />

nature of market or industry, and the product offerings. The<br />

analysis of the in<strong>for</strong>mation processes in each of these factors<br />

would reveal the aspects of the <strong>business</strong> that may be trans<strong>for</strong>med<br />

by leveraging the online infrastructure. These factors<br />

also provide the basis of <strong>virtual</strong> infrastructure management by<br />

seeking continuously to enhance the alignment between these<br />

factors while increasing the firm’s ability to work with them<br />

across multiple sites and time zones.<br />

Employing an adaptation of Henderson and Venkatraman’s<br />

(1993) strategic alignment model, Figure 6.2 shows the interaction<br />

of the SME’s strategic objectives, in<strong>for</strong>mation infrastructure and<br />

its relevant <strong>business</strong> environment. The firm seeking to leverage<br />

In<strong>for</strong>mation<br />

Infrastructure<br />

Strategic<br />

Objectives<br />

VIM<br />

Strategy<br />

Adapted from Henderson<br />

&Venkatraman, 1993<br />

Business<br />

Environment<br />

its in<strong>for</strong>mation technology infrastructure must work out a close<br />

fit between these three aspects. In general, the strategic objectives<br />

of an online SME will relate to seeking increased access to wider<br />

markets and resources through extension of its environment. The<br />

firm’s infrastructure (based on Internet technologies) and its<br />

industry environment (i.e. electronic <strong>business</strong>) present a <strong>virtual</strong><br />

market environment. Thus it becomes critical to identify and<br />

exploit those features of the infrastructure that facilitate and<br />

optimize <strong>virtual</strong> values in the <strong>business</strong> chain. The strategy <strong>for</strong><br />

alignment and exploitation of the online infrastructure to achieve<br />

increased <strong>virtual</strong>ity may be described as a <strong>virtual</strong> infrastructure<br />

management (VIM) strategy.<br />

Based on the above discussions on <strong>virtual</strong> organizing, an<br />

effective <strong>virtual</strong> infrastructure management strategy would<br />

include among others the following aspects:<br />

� Develop components of the infrastructure that add value to<br />

the <strong>business</strong> chain.<br />

121

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